Centrica
Transformation Director
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Transformation Director
Transformation Director – Flexible (UK Locations with FlexFirst Hybrid Working)
British Gas is part of Centrica, a family of brands driving the energy transition. We’re revolutionising how we power the planet by selling and servicing energy, innovating with smart solutions, and leading the charge towards a greener, fairer future. Join us to #MoreThanACareer.
About Your Team
At British Gas, we’re shaping the future of energy and home services by combining the strength of British Gas, the innovation of Hive, and the power of digital, data, and AI. Our mission? To transition customers to lower-carbon, smarter homes—through groundbreaking tech like thermostats, heat pumps, solar panels, and EV chargers.
As the UK moves closer to Net Zero, we’re designing new products, services, and business models that support sustainable energy living.
About the Role
As Transformation Director, you’ll spearhead large-scale initiatives that transform how we serve our customers, redefine our business urgently, and drive sustainable change. You’ll partner with senior leaders to shape strategy, execute prioritised projects, and realise long-term value at scale.
Your core responsibilities will include:
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Strategic Business Partnership
- Collaborate with senior leaders to translate strategic ambitions into actionable transformation plans.
- Provide strategic challenge, problem-solving expertise, and delivery leadership.
- Align investment decisions, roadmaps, and transformation priorities with business needs.
- Bring external perspectives to value creation, risk management, and delivery optimisation.
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Transformation & Programme Leadership
- Oversee complex, multi-million-pound transformation programmes from start to finish.
- Ensure outcomes are achieved on time, on scope, on budget, and with long-term business impact.
- Embed change internally and externally, ensuring it becomes business-as-usual.
- Drive accountability and sustain measurable improvements.
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Enterprise-Wide Digital & Data Leadership
- Leverage AI, advanced analytics, and automation to accelerate transformation and enhance performance.
- Champion innovative, data-driven approaches that inform business decisions.
- Shape technology-product direction, guiding decisions alongside leadership teams.
- Use data to identify opportunities, refine strategies, and measure impact.
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Delivery Excellence & Governance
- Establish robust governance, risk management, and assurance frameworks.
- Work with the Transformation Operations (TMO) team to prioritise and sequence activities.
- Optimise the balance between strategic vision and operational realities.
- Maintain real-time visibility of progress, risks, dependencies, and benefits.
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Stakeholder Management & Collaboration
- Foster cross-functional alignment, driving impactful decision-making across leaders, teams, and functions.
- Build trusted relationships with executive stakeholders.
- Navigate competing priorities and delivery complexities to create clarity and momentum.
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Strategic Workforce & Skills Planning
- Guide organisational transformation by identifying skills gaps and workforce transitions needed.
- Develop strategies for capability building, fostering a culture of continuous improvement.
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Regulatory, Risk & ESG Stewardship
- Deliver transformations responsibly and sustainably, aligning with strategic priorities.
- Manage compliance, operational, and governance risks.
- Embed ESG (Environmental, Social, Governance) considerations into programme design.
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Leadership, Culture Change & Capability Building
- Lead high-performing teams and create a culture of collaboration and shared ownership.
- Establish clear direction and expectations, encouraging behavioural change.
- Drive adoption of agile ways of working through targeted interventions.
What We’re Looking For
Experience & Functional Expertise
You’ll bring:
- Proven experience leading large-scale transformations (£50m–£200m+) within complex business environments.
- A deep understanding of energy transition challenges, including:
- Zero-carbon technologies (e.g., heat pumps, smart grids),
- Electric vehicle (EV) infrastructure,
- Digitalisation of energy services,
- Energy flexibility and electrification strategies.
- Strong partnership experience at Executive and Board levels, driving strategy execution.
- Expertise in programme delivery, change management, governance, and commercial problem-solving.
- Experience leading digital and technology-driven transformations, including embedding AI, automation, and analytics.
- Ability to drive workforce planning, skills development, and adaptability. Comfort working within regulated industries and managing compliance risks.
- A track record of fostering cultural change and guiding organisational adoption.
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Education & Skills
- Degree qualification (or equivalent professional experience).
- Knowledge of proven methodologies like Agile, MSP, PRINCE2, and Lean.
- Additional technical expertise in project management, change, digital, data, or risk governance would be advantageous.
Why Choose Us?
Success here isn’t about individual achievement—it’s about collective impact. We’re a people-first organisation where you’re supported to thrive.
Flexibility & Inclusivity
- Flex to Work: Shape your schedule with FlexFirst hybrid working, balancing productivity and flexibility to meet both personal and professional goals.
- Comprehensive Carer Support: The most forward-thinking policies for those supporting loved ones, backed by our strong workplace culture.
- Live Benefit: Your full salary, subsidised in an account to use whenever you need it—emphasising life as expansively as work.
Our commitment to inclusion, wellbeing, and growth is unmatched. By sharing your story throughout recruitment, we empower you to progress in a way that feels right for you.
Culture & Community
- We’re not standard—we’re energisers: Our mission goes beyond profit and into community impact.
- ** pertenecer (to belong)**: Every employee, no matter their background or identity, feels welcomed to bring their best possible self to work.
Driving Sustainable Change
- Together, we’re not just leading the energy revolution—we’re living it. Our dedication to smarter home living and community engagement means your career here doesn’t just benefit you; it benefits tomorrow.
Interested? Join us—and together, we’ll make today matter, and tomorrow possible. Help us, help you.
Ready to change more? Visit Why British Gas to explore what it means to be part of more—where your ambitions align with a meaningful future.
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