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Transformation Director
Transformation Director – Centrica Home
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. As energisers, our team of 21,000 colleagues is leading the way toward a greener, fairer future by building an energy system without relying on fossil fuels. We believe in igniting positive change—just like the energy that enables it.
You can do more than a career here. You can find more purpose, more passion, and more potential. Call it #MoreThanACareer—because we do energy differently. On gas, renewable energy, and everything in between.
About the Team
At British Gas, it’s clear what we stand for: Selling energy. Mend it.
We’ve been the backbone of the UK’s homes and businesses for over 200 years, but our mission goes far beyond supplying energy. We’re making the UK greener and more energy efficient, bridging the gap toward Net Zero. Through smart tech like thermostats, heat pumps, solar panels, and EV chargers, we’re reducing carbon footprints while making it simpler and cost-effective for customers.
Together with Hive (innovation) and digital expertise, we’re reshaping home and energy services.
Overview
FlexFirst Hybrid Working / Flexible UK Locations
Step into the future of energy at Centrica Home, where British Gas and digital breakthroughs collide. We exist to accelerate the UK’s transition to a sustainable energy future, helping customers navigate homes that are cleaner, smarter, and more connected.
As the Transformation Director, you’ll anchor this journey by: ✔ Co-leading strategic transformation efforts from high-level intents toward real-world impact for customers, colleagues, and business. ✔ Designing roads maps, shaping deliverables, and ensuring customers, operational teams, and pathways sync. ✔ Building a culture that prioritises and celebrates progress, agility, and relentless improvement.
About the Role
Here’s what sets the tone for this role:
Strategic Business Alignment
- Turn smart, audacious visions into clear transformation roadmaps.
- Provide high-level thrash and operational execution firewall.
- Shape how we prioritise investments, risks, and value creation.
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Transformation Leadership
- Drive **end-to-end transformation ** from conception through execution.
- Achieve results across scope, cost, quality, and benefits.
- Make all work deeply customer- and colleague-centric.
Digital & Data Mastery
- Use digital, data, automation, and AI to ultimise performance.
- Cultivate innovative approaches backed by data.
- Translate technical depth into clear business guidance.
Delivery Excellence
- Establish and enforce governance, assurance, and rigorous oversight.
- Prioritise sequences with finance and operations.
- Maintain roads clarity: progress, risks, and dependencies.
Stakeholder Collaboration
- Foster alignment among diverse, aligned stakeholders.
- Build trust with sponsors at P&(level.
- Handle clashing priorities and integrated delivery leverage.
Workforce & Skills
- Identify gaps and build capabilities for ** tomorrow’s needs**.
- Prognose risks to ensure sustainable workforce excellence.
Risk & Compliance
- Ensure responsible change success.
- Navigate regulatory and operational cravings.
Leading Through Culture
- Cultivate teams that perform beneath shifting, interrogate barriers and drive step-change.
- Lead behaviour change and lasting adoption.
Responsibilities
Transformation Leadership
- Navigate multi-million pound programmes and portfolios, ensuring operational and commercial depth.
- Define results, benefits realisation cascades, and demand transparency at all levels.
Strategy & Partnership
- Clarify short-term actions against long-term strategic goals.
- Unlock collaborative partnership.fronting the Board and leading sponsorship showcases.
Customer & Colleague Focus
- Embed user insights, service improvement, and colleague-agnostic cultural change in every initiative.
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What We’re Looking For
Required Experience & Skills
🔹 Forged in large-scale corporate change — Either reaching £200m+ stakeholder, and spanning energy-specific transition. 🔹 Deep grasp of how energy evolves, from low-carbon solutions to smart home, life and flexibility benefits, into digitally enabled models and electrification. 🔹 Track record partnering with high-level stakeholders, including chair-level influence. 🔹 Foundation in governance and change delivery frameworks like Agile (or ASP, PRINCE2 or Lean). 🔹 Commercially strategic mindset to execute and reinforce ROI-driven goals. 🔹 Pioneered digital maturity transformation through analytics, AI, automated and customer-centric initiatives. 🔹 Knowledge of workforce or team capability, including reskilling the transformation team itself. 🔹 Managing regulatory, operational, and risk alignment.
Education 📚 First-class degree or equivalent. Certifications including programme management (such as PRINCE2, Agile Certification), change management, data management, etc.
Why You Should Join Us
We’re unapologetically human. Like the energy you pump daily power – we power the complexities in work-life balance while committing to wider challenges.
Declaring ‘We’re not perfect’ yet people-focused means we acknowledge. Everyone has their renewable variables.
- Purpose-Built Benefits: Financial solvency and mental health and physically thriving are fully addressed.
- Connect with More Than a Career Program: Learn the vibrancy of our culture, from fairness to ignited impact. 🔗 Dig deep here.
Fired up? Fire. Charged? Charge. More importantly, eager to make the world your better you, future colleague?
Apply or join us today. Let us guide you on business growth with a heart and energy to invite your tomorrow to us.
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