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Transformation Director
Transformation Director – Flexible UK Locations (Hybrid)
#EnergiseTheFuture #MoreThanACareer
Why Join Us?
We’re more than just an energy company—we’re a family of brands driving systemic change to power the planet differently. As a team of 21,000 committed colleagues, we’re rewiring the way people consume and create energy, embedding sustainability into every decision while igniting positive change in communities.
Working here means purpose beyond the role—a chance to shape a future where fossil fuels are obsolete, homes are smarter, and every team member thrives. This is #MoreThanACareer. At Centrica Home, we blend the legacy of British Gas with the innovation of Hive and the power of AI, data, and digital transformation to redefine energy for the 21st century.
About Your Team: Centrica Home
At British Gas, we’ve been empowering the UK for over 200 years. But our mission today is far bolder: greening the energy system.
Our work includes:
- Modernising homes through smart thermostats, heat pumps, solar panels, and EV chargers.
- Making energy efficiency cheapest and easiest for customers.
- Enabling a greener, smarter, connected energy future—one home at a time.
We’re transforming how customers interact with energy by bridging innovation with execution. As a Transformation Director, you’ll drive strategic change in harmony with operational realities, ensuring our brand makes a tangible, lasting impact.
The Role: Transformation Director
Flexible UK Locations | Hybrid FlexFirst Working
About the Role
You’re the strategic architect of change at a critical time for the energy sector. Customers are adopting low-carbon, intelligent homes, and we’re evolving to meet their needs—through new products, services, and business models.
This £50M+ portfolio role involves leading high-impact transformation with four priorities:
- Match strategy to execution—turning leadership ambitions into actionable, measurable progress.
- Lead complex programmes—delivering across risk, scope, cost, and benefits with Customer and colleague-centric outcomes.
- Drive digital and data-led transformation—leveraging AI, insights, automation, and tech advances to create competitive advantage.
- Ensure impact—resolving tension between strategic goals and operational barriers, safeguarding deliverability and sustainability.
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Our success depends on your ability to articulate clarity, align stakeholders, and drive adoption—now and as the sector evolves.
Key Responsibilities
1. Strategic Business Partnership
- Shape and challenge executive strategic ambitions to turn them into execution-ready transformation plans.
- Align investments, roadmaps and priority delivery with business goals.
- offer independent, rigorous assessment of value-creation risks, constraints and opportunities.
2. Transformation & Programme Leadership
- Lead large-scale portfolios, overseeing complete lifecycles from design to scaled implementation.
- Deliver business transformation with strict control over scope, cost, quality and benefits.
- Embed customer/colleague-focused change into operations and processes.
- Ensure accountability frameworks drive responsibility and future commercial success.
3. Enterprise-Wide Digital & Data Leadership
- Harness AI, analytics, integration and automation at scale.
- Pioneer data-driven decision-making across products and customer journeys.
- Work closely with business leaders to align technology decisions and incorporate customer insights.
4. Delivery Excellence & Governance
- Structure deliverable governance frameworks fitted to the project’s needs and priorities.
- Partner with the TMO (Transformation Management Office) to streamline sequencing and workload management.
- Maintain real-time visibility on progress, dependencies, and emerging risks and benefits.
5. Stakeholder Management & Collaboration
- Champion cross-functional commitment and aligned decision-making.
- Foster trusted relationships with executive stakeholders to navigate complexities and competing priorities.
- Create cohesive momentum across initiatives even in high-estate, reservation contexts.
6. Strategic Workforce & Skills Planning
- Identify and provide capability and skills solutions for future needs.
- Design learning and workforce strategies that foster flexibility, adaptability and team cohesion.
7. Regulatory, Risk & ESG Stewardship
- Ensure ESG considerations are central to projects and deliverable against carbon reduction goals.
- Safeguard against lifecycle compliance risks through structured governance.
- Integrate sustainability metrics into programme planning and performance review.
8. Leadership, Culture Change & Capability Building
- Lead high-performing teams and inspire collaboration into stubborn resistance.
- Model future-proof ways of working to overcome entrenched operational practices.
- Accelerate behavioural change through tailored mental models and hands-on support.
Who We’re Looking For
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Experience & Technical Skills (Mandatory)
✅ 10+ years of leadership delivering large-scale transformation programmes (£50M–£200m+). ✅ Deep expertise in energy transition—covering smart homes, heat pumps, tech adoption, carbon flexibility, electrification and digitally connected energy. ✅ Success in Executive Board partnerships for strategizing investments and prioritizations. ✅ Proven commercial aptitude—linking strategy to actionable outcomes and instilling urgency. ✅ Strong programme/general governance experience—project standards (PRINCE2/MPSP)/risk-assessment and change journey scenarios. ✅ Experience leading digital/data/AI-driven transformations and leveraging platforms for fire engagement. ✅ Strong organisational change aptitude, capability orientation for programmes to business operations. ✅ Operate in regulated environments where compliance, performance and team governance are critical.
Educational Background
- Degree or equivalent experience recognised by programmes or project management boards.
- Familiarity with change methodologies (Agile, Lean, PRINCE2/PSP/OpenProgramme Framework).
Nice-to-Have (A Must for Good Fit)
▪ Certified in transformation/resilience and behavioural science for scaling involved change.
Why Apply?
What’s in It for You
You’ll prioritise your life as much as we do—because career and balance should go hand in hand.
- Tailored benefits to support your personal circumstances—healthcare, family/child support, flexible working options, and emotional + financial well-being.
- A workplace where sustainability is our lifeblood—reducing your carbon footprint fits seamlessly into the culture.
Be part of A Team That Delivers Purpose. Join Us The British Gas Family—where ambitions build communities.
Give us a first glimpse of who you are even before applying. We thrive best when bringing in fresh thinking, diverse perspectives and the spirit of collaboration.
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