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Transformation Director
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers—one team of 21,000 colleagues—enegisng a greener, fairer future by building an energy system that doesn’t rely on fossil fuels while delivering on our commitment to drive positive change in our communities. Here, you’ll find more purpose, passion, and potential—that’s why working here is #MoreThanACareer. We do energy differently—we make it, store it, move it, sell it, and mend it.
About Your Team
At British Gas, our mission is to sell it and mend it. With roots over 200 years deep in the UK, we do more than supply energy. We’re accelerating the transition toward a greener, more energy-efficient Britain. By offering cutting-edge solutions like clever thermostats, heat pumps, solar panels, and EV chargers, we’re making it affordable and accessible for our customers to halve their carbon footprint.
At Centrica Home, we bring together the legacy strength of British Gas, the innovative spirit of Hive, and the transformative power of digital, data, and agentic AI to define the future of energy and home services. Customers are shifting toward homes that are cleaner, smarter, and more connected—and we’re reinventing how we serve them by creating new products, services, and business models that align with a sustainable energy future.
Transformation Director
Locations: Flexible across the UK | Working Model: FlexFirst Hybrid
Overview
As a Transformation Director, you’re at the heart of driving purpose-led change within Centrica Home. You’ll lead complex transformation programmes, turning strategic ambitions into execution strategies that deliver tangible value for customers, colleagues, and the business.
Collaborating with senior leadership, you’ll shape the future of energy systems, leveraging digital, data, and AI to transform how we interact with—and impact—our customers’ lives.
About the Role
Your key responsibilities include:
Strategic Business Partnership
- Partner with senior leaders to translate high-level strategy into actionable transformation plans.
- Provide strategic challenge, delivery leadership, and problem-solving.
- Align priorities, investment decisions, and transformation roadmaps.
- Bring an external, value-driven perspective on risk, delivery, and commercial opportunities.
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Transformation & Programme Leadership
- Spearhead large-scale, multi-faceted transformation programmes from inception to delivery.
- Ensure on-time, on-budget outcomes while focusing on sustainable long-term impact—prioritising customers and colleagues.
- Foster business-as-usual embedment and drive accountability for sustainable results.
Enterprise-Wide Digital & Data Leadership
- Leverage digital, data, automation, and AI to accelerate transformation and improve efficiency.
- Champion insight-led innovation and guide technology/product direction alongside business stakeholders.
- Use data to identify gaps, measure impact, and inform decisions.
Delivery Excellence & Governance
- Establish governance structures to enable successful transformation.
- Partner with transformation governance teams (TMO) to prioritise and streamline delivery activity.
- Balance strategic goals against operational realities, ensuring visibility into risks, progresses, dependencies, and benefits.
Stakeholder Management & Collaboration
- Facilitate aligned decision-making across diverse teams and senior leadership.
- Build trusted relationships with executives and resolve tensions in priorities and challenges.
- Drive accountability through clarity and momentum across portfolios.
Strategic Workforce & Skills Planning
- Future-proof the organisation by identifying skills gaps and workforce impacts.
- Support capability development and foster a culture of adaptive learning.
Regulatory, Risk & ESG Stewardship
- Ensure transformations meet regulatory, operational, and sustainability standards.
- Manage risks and embed ESG considerations into every phase of programme delivery.
Leadership, Culture, & Capability Building
- Establish results-driven, collaborative teams that champion cultural change.
- Set expectations and foster ownership of outcomes.
- Drive long-term growth and adoption of new ways of working.
What We’re Looking For
Core Qualifications
- Experience & Functional Background
- Significant leadership capability: Proven success in driving £50m–£200m+ transformation portfolios.
- Deep knowledge of the energy transition, including:
- Low-carbon technologies (e.g., heat pumps, EV infrastructure).
- Smart home solutions and electrification.
- Sustainable, digitally enabled services.
- Executive-level collaboration: Strong track record partnering with Board and senior representatives.
- Focus on programme delivery, governance, and risk management.
- Commercially adept—able to convert strategy into measurable business outcomes.
- Expertise in digital, data-fuelled transformation, including AI, automation, and analytics.
- Hands-on experience in workforce and capability planning.
- Comfortable operating in regulated environments, with a focus on compliance and risk.
- History of driving cultural change and embedding organisational improvements.
- Ability to navigate complexity while maintaining unwavering delivery efficiency.
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- Education & Certifications
- Degree or equivalent qualification.
- Knowledge of programme/project management frameworks, including: Agile, MSP®, PRINCE2®, or Lean.
- Certifications in programme delivery, change, digital, data, or risk—preferred but not mandatory.
Why Apply?
"We’re not perfect—but we care" As a place built on people and the belief that life isn’t just work, We prioritise support for every colleague’s unique challenges.
We offer flexibility—financial rewards, plus what matters most for you and your family. Not just above the line benefits but tailored assistance for every facet of your life: emotionally, physically, and financially.
Belonging here means:
- Finding your purpose in a workforce that values your voice.
- Growth opportunities that are part of the deal.
- Ambitionwheelchangedwards: our priorities are yours.
Want to harness change, significantly impact the future of energy, and contribute to something bigger? Apply today and add to our force for positive—Help us do more. Help us do it differently.
Throughout our process, we’d love to learn what drives you—so we can tailor your working journey to match your needs, helping you grow as we grow with you. ⚡
#MoreThanACareer | Be part of more.
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