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Transformation Director
Transformation Director - Centrica Home (>£105,000 p.a.)
Join us in shaping the energy future
About the Organisation
We’re more than an energy company—we’re a family of brands revolutionising how the planet is powered. Collectively, we stand for #MoreThanACareer, a mission to disrupt and redefine energy while driving positive change within societies. Together, we’re energy pioneers—making it, storing it, moving it, selling it, and mending it—as part of Centrica, a team of 21,000 committed to building a greener, fairer energy future.
As British Gas, we lead the charge in transforming the UK’s homes and businesses by harnessing smarter technologies: thermostats, heat pumps, solar panels, and EV chargers—helping our customers reduce their carbon footprints more than ever before. It’s about powering homes and progress.
The Opportunity
Centrica Home: A Dynamic Partnership
At Centrica Home, we unite the strengths of British Gas, Hive, and digital innovation, helping to reimagine the energy and home services industry. As customers move toward lower-carbon, smarter, connected homes, we’re evolving how we serve them—bringing to market new products, services, and business models that support a sustainable energy future.
As the Transformation Director, you will play a pivotal role in this journey, leading strategic transformation programmes that create lasting impact for our customers, colleagues, and business. Part of an executive team, your expertise will shape strategy, execute initiatives, and unlock long-term value at scale.
About the Role
The Transformation Director is responsible for driving large-scale, high-impact programmes that accelerate Centrica Home’s strategic ambitions. Your responsibilities include:
Strategic Business Partnership
- Partner with senior leaders to translate ambitions into realistic transformation plans.
- Apply strategic critique, delivery leadership, and problem-solving.
- Align stakeholder priorities, investments, and transformation roadmaps.
- Bring an external perspective to value creation, risk assessment, and implementation.
Transformation & Programme Leadership
- Lead large-scale, multi-faceted transformation programmes from concept through execution.
- Deliver objectives across scope, cost, quality, and benefits while ensuring customer- and colleague-centric change.
- Embed transformations into business-as-usual operations.
- Champion accountability and sustainable performance.
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Enterprise-Wide Digital & Data Leadership
- Leverage digital, data, automation, and AI to accelerate transformation and enhance performance.
- Advocate for innovation and insight-driven approaches.
- Collaborate with leaders to shape technology and product direction.
- Use data to identify opportunities, measure impact, and inform strategic decisions.
Delivery Excellence & Governance
- Design and maintain the structures, governance, and assurance frameworks needed for successful delivery.
- Partner with the Transformation Management Office (TMO) to prioritise and sequence activities.
- Balance strategic ambition with operational feasibility.
- Monitor progress, risks, dependencies, and business benefits.
Stakeholder Management & Collaboration
- Facilitate aligned decision-making across diverse teams and functions.
- Build trusted relationships with executive stakeholders.
- Resolve conflicting priorities and navigate complex delivery challenges.
- Create clarity and momentum across transformation portfolios.
Strategic Workforce & Skills Planning
- Identify skill gaps and the workforce implications of transformation.
- Support capability development and workforce planning.
- Foster a culture that values learning, adaptability, and continuous improvement.
Regulatory, Risk & ESG Stewardship
- Ensure transformations are delivered responsibly, sustainably, and in accordance with regulations.
- Oversee the management of regulatory, operational, and delivery risks.
- Embed effective governance and controls.
- Integrate ESG considerations into programme design and execution.
Leadership, Culture Change & Capability Building
- Lead high-performing transformation teams and embedding new ways of working.
- Set clear direction and expectations.
- Encourage collaboration and shared accountability.
- Drive capability growth, behavioural change, and lasting adoption.
Requirements
Experience & Functional Skills
We’re seeking candidates with a demonstrated track record in the following areas:
- Significant experience in leading large-scale transformation programmes or portfolios (£50m–£200m scale or beyond).
- Deep understanding of the energy transition, especially its implications for customers, markets, and business models, including:
- Low-carbon technologies, smart home solutions, electrification projects and the evolution toward sustainable, digitally enabled energy services.
- Proven experience working with Executive and Board-level stakeholders as a trusted partner.
- Extensive background in programme delivery, governance, and change management.
- Commercially astute with the ability to convert strategy into measurable outcomes.
- Experience leading digital, data and technology-driven transformations, including knowledge of:
- AI, automation, data analytics and their impact on transformation.
- Strong grasp of workforce planning, organisational capability, and skills development for transformation teams.
- Ability to operate within regulated environments with a focus on governance, compliance, and risk.
- Proven record of fostering cultural change and embedding new ways of working.
- Confidence approaching complexity and ambiguity while maintaining clear delivery focus.
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Education & Certifications
- Degree qualification or equivalent professional experience.
- Knowledge of programme and project management methodologies including:
- Agile, MSP, PRINCE2, or Lean.
- Professional qualifications in transformation, change, digital strategy, data management, or risk management would advantage your application.
Why Join Us?
We’re not a perfect workplace—but we’re people-focused and continually evolving to meet the demands of modern working life. Your growth, well-being, physical health, emotional needs, and family concerns are all important to us.
Our total rewards package isn’t just about financial compensation—it focuses on delivering flexibility, support, and aspirations aligned with your unique journey. Discover what a career with us can mean for you as part of a people-centred organisation:
🔗 Learn more about what more means for you
Why This Role Excites Us About You:
Do you really burn with passion for sustainability? Are you one of those people who helps craft better tomorrows? Then come find your purpose here, where your voice matters, your ambition is our priority, and growth is non-negotiable.
We encourage you to share insights about yourself throughout the recruitment process, so we can better support you and keep aligning your journey to your goals.
Final Reminder:
We craft careers alongside ambitions—help us help you make a change that means you become your best you. If you’re ready to make finance burn brighter for another purpose, join us.
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