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Transformation Director
Join Us – [Transformation Director] at Centrica Home (British Gas)
Be part of more. Do energy differently.
We’re so much more than an energy company. We’re a family of revolutionising how we power the planet. As Energisers—a team of 21,000 colleagues—we’re building an energy system that eliminations its reliance on fossil fuels while driving positive change in communities. Here, you’ll find purpose, passion, and potential. That’s why working here is #MoreThanACareer.
We don’t just make, store, move, or sell energy—we mend it. Our mission at British Gas? To sustain and transform how energy serves our homes and businesses. For over 200 years, we’ve powered the UK—now we’re accelerating towards Net Zero with smart tech, like thermostats, heat pumps, solar panels, and EV chargers, making sustainability simpler, cheaper, and more accessible for customers.
About Your Team
At Centrica Home, we merge the strength of British Gas, the innovation of Hive, and the power of digital, data, and AI to reshape the future of energy and smart home services. With customers shifting towards lower-carbon, smarter, and more connected homes, our focus is on:
- Creative product and service innovations to drive sustainability.
- Electrification, smart grids, and energy flexibility to meet modern demands.
- Data-driven transformations rooted in customer-led change.
The Role: Transformation Director
Location
Flexible UK Locations FlexFirst Hybrid Working (strategic flexibility to balance presence and independence)
Overview
As a Transformation Director, you’ll be central to shaping a greener energy future. Partnering with senior leadership, you’ll design and execute large-scale programmes that align strategic visions with tangible, high-impact results. Your work will deliver sustainability-focused evolutions in:
- Customer experiences through smarter home solutions.
- Operational efficiencies reducing carbon footprints.
- Workforce capabilities tailored to the energy transition.
This role demands strategic agility—balancing market realities with bold innovation across energy markets, technology, and human-centred transformations.
Key Accountabilities
1. Strategic Business Partnership
- Translate corporate ambitions into clear transformation roadmaps, working with C-suite and leadership.
- Provide strategic challenge and problem-solving expertise.
- Align priorities, investments, and timelines while identifying external opportunities for value creation.
- Ensure risk assessments and commercial viability drive decisions.
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2. Transformation & Programme Leadership
- Lead multi-keto pounds programmes (£50m–£200m+) with skill in design through delivery.
- Ensure succesful outcomes in scope, cost, quality, and long-term benefits.
- Embed change into business-as-usual with customer and colleague focus.
- Drive accountability and scaling sustainable business results.
3. Enterprise-Wide Digital & Data Leadership
- Leverage AI, automation, and data science to accelerate transformations.
- Champion innovative, data-led decision-making.
- Shape future-ready technology solutions and product directions.
- Measure impact through advanced analytics to optimise outcomes.
4. Delivery Excellence & Governance
- Establish robust structures and governance frameworks for successful delivery.
- Partner with the Transformation Management Office (TMO) to prioritise and sequence activities.
- Maintain visibility of progress, risks, and dependencies.
- Navigate trade-offs between strategic ambition and operational pragmatism.
5. Stakeholder Management & Collaboration
- Bridge silos between leaders, teams, and stakeholders to enable aligned decision-making.
- Build trusted relationships at executive levels, resolving conflicting priorities.
- Provide clarity and momentum in complex transformation portfolios.
6. Strategic Workforce & Skills Planning
- Identify skills gaps and workforce future-proofing needs.
- Support initiatives in capability uplift, onboarding, and cultural agility.
- Foster continuous improvement and adaptability across teams.
7. Regulatory, Risk & ESG Stewardship
- Ensure all transformations adhere to regulatory compliance and ESG principles.
- Manage governance controls, operational risks, and sustainability guidelines.
- Integrate ESG into programme design and delivery frameworks.
8. Leadership, Culture Change & Capability Building
- Lead high-performance teams and embed new ways of working.
- Foster collaboration and shared ownership of transformation goals.
- Drive behavioural change and lasting behavioural adoption.
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What You’ll Bring to Us
Experience & Functional Skills
Essential
- 10+ years of experience leading complex transformation programmes (£50m–£200m+ scale).
- Deep knowledge of energy transition, including:
- Renewable energy tech (smart grids, heat pumps, EV infrastructure).
- Customer behaviour change.
- Regulation and decarbonisation pathways.
- Proven experience in partnering with Board-level/executive stakeholders.
- Hands-on expertise in programme delivery, governance, and change management.
- Strong commercial mindset with track record in translating strategy into measurable business outcomes.
- Experience shaping digital, data, and AI-enabled transformations (automation, predictive analytics, agentic AI).
- Understanding of workforce planning, skills development, and organisational capability.
- Experience operating within regulated industries with strong risk awareness.
- Ability to drive cultural change while delivering through ambiguity and uncertainty.
Desirable
- Degree / equivalent professional qualifications (DSM, MBA, or related field).
- Certification in Agile, MSP, PRINCE2, or Lean methodology.
- Project/ Programme Management Professional accreditation (e.g., APM, scrum master).
Why Join Centrica Home?
We live by "Helping you, helping them"—because a fulfilling career is helping yourself grow while shaping something bigger. Our total rewards include:
- Flexible hybrid working models tailored to your needs.
- A supportive culture that prioritises employees’ well-being.
- Opportunities to innovate in the energy sector of the future.
Find out more about why this is #MoreThanACareer: Visit Us Here
Let’s Craft It Together
Are you fired up about sustainability, ready to craft a better tomorrow, and future-proof yourself and the industry? Join us where your voice matters, growth is taken seriously, and ambitions align with ours.
Share why you’d be a perfect fit—we’ll make it yours. Apply today. Help us help you. Together, we do more.
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