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Transformation Director
Transformation Director | Flexible UK Locations with FlexFirst Hybrid Working
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers – one team of 21,000 colleagues, energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities.
#MoreThanACareer. Here, you can change industries and create new career possibilities while making a tangible impact in your field and at home. When we do energy, we do it all – we make it, store it, move it, sell it, and mend it.
About Your Team: Centrica Home (British Gas Exc lungo Hive)
At British Gas, we have been powering homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener, more energy-efficient and are actively getting closer to Net Zero.
Alongside British Gas, we bring our team together with our innovative tech brands Hive to reshape how we power homes. Using clever technology such as Hive thermostats, heat pumps, solar panels, perfect EV charger charging and state-of-the-art home batteries, we’re helping customers seamlessly reduce their carbon footprint – to make it easier and cheaper for them to go green. We are ensuring appliances for future homes become mainstream and a part of people’s everyday lives. Together, we’re creating a truly greener, smarter, fully sustainable home.
Overview
At Centrica Home, we’re blending the power of British Gas, the brilliance of Hive, and the arsenal of digital, data-driven and agentic AI to shape the future of energy and home services.
As customers rapidly move towards lower-carbon, smart, digital homes and cleaner-analysis hybrid services, we are adapting customer servicing: via new offerings, advanced business models, and energy-efficiency ways working. We empower people to adapt with ease.
As a Transformation Director, you’ll engage front and centre in this journey. You’re going to lead complex transformation programmes that deliver real change for our customers, colleagues and business as a whole. As a senior lead, you’ll empower ourselves alongside senior leadership: formulate strategies, mould execution, unlock long-term value at scale.
About The Role
Your responsibilities entail but won’t be limited to:
Strategic Business Partnership
- Collaborate closely with senior business leaders to convert strategic ambitions into clear, actionable transformation plans.
- Offer bold strategic challenge, capable delivery leadership, and prudent problem-solving.
- Ensure priorities are aligned, invest decisions are made effectively, and their transformational roadmaps are well-understood.
- Bring external impact assessments from cornerstones of value creation, risk oversight and resolute delivery.
Transformation & Programme Leadership
- Oversee large-scale, complex transformation programmes/projects and portfolios—from design through delivery.
- Secure tangible outcomes across scope, cost, quality and value-benefits.
- Guarantee transformations integrate seamlessly into business-as-usual operations, focused on customer and colleague needs.
- Promote and sustain accountability towards achieving long-term business results.
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Enterprise-Wide Digital & Data Leadership
- Leverage digital, automation, AI capabilities, and data innovation to optimize growth and performance.
- Champion innovative, data-informed approaches that drive productivity.
- Direct the technological and product roadmap with business partners to prepare for future advancements.
- Apply data-powered insights to pinpoint opportunities, evaluate outcomes, and influence decision-making.
Delivery Excellence & Governance
- Establish structured governance and assurance frameworks to ensure transformations deliver results on time and in-scope.
- Work directly with Transormation Management Office (TMO) to prioritize and sequence delivery activities.
- Balance strategic aspirations with operational realities to drive practical, achievable progress.
- Maintain complete visibility into risks, dependencies, progress, and benefits across programmes.
Stakeholder Management & Collaboration
- Assemble cross-functional leaders, teams, and departments to promote cohesive decision-making.
- Forge trusted relationships, aligning central stakeholders across Board- and Executive-levels.
- Manage competing priorities, support complex delivery issues and champion steering exercises to drive momentum.
Strategic Workforce & Skills Planning
- Identify skills gaps, workforce implications, and associated risks -- ensuring the organization has the right capabilities to advance successfully.
- Support workforce planning and capability development.
- Nurture a culture of continuous learning, adaptability, and professional growth.
Regulatory, Risk & ESG Stewardship
- Guarantee transformative efforts are purposeful, responsible and continual— meeting today’s needs without compromising future manifestos.
- Monitor regulatory, operational, and delivery risks alongside business leaders.
- Implement well-governed controls and alignment with ESG principles throughout programme design and execution.
Leadership, Culture Change & Capability Building
- Build and lead high-performing teams as well as embed cultural shifts that propel new ways of working organisation-wide.
- Define clear direction and expectations to ignite meaningful gains in capability growth.
- Promote collaboration, instill shared ownership of outcomes, and drive lasting employee engagement and adoption.
What We’re Looking For
Experience and Key Skills
Significant experience and/or knowledge in:
- Leading large-scale transformation programmes or portfolios (£50m>).
- Energy transition strategies, customers, and market implications—especially for low-carbon technologies like smart homes, smart home tech, clean-energy systems, electrification, and energy flexibility along with expansion of digitalized, sustainable energy services.
- Collaborating at executive level (Executive or Board streams) to shape strategy as you drive meaningful business growth transformations.
- Handling traditional programme, governance and change management expertise.
- Combining strategy twinned with an outcome-driven commercial mindset—scaling measurable business impact from visions and plans.
- Balancing digital, data, and tech-led transformations that encompass automation, advanced analytics, and emerging AI artistry for business results.
- Workforce alignments; capabilities inclusion; skill gap analysis and the evolution of effective transformation/change accomodation teams.
- Experience within tightly regulated businesses correlating to governance, security, compliance, and regulatory oversight across complex environments.
- Tracking down and overcoming cultural shifts to champion new ways of collaboration and work integration.
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Education & Certifications
- Your education holds weight when paired with bilingual competence of having a degree qualification or equivalent professional experience.
- Expertise within frameworks like:
- Agile methods; MSP (Managing Successful Programmes);
- PRINCE2 project management; and Lean approaches to enhance your problem-solving approach.
Relevant degree or level of certifications programme management, change leadership, digital innovation, data governance and/or compliance frames would be high-valued.
Why Should You Apply?
Here at British Gas, we’re far from perfect—but we are most definitely a people company that values the complete realities of its workforce. Life goes beyond the office walls. We understand. This is our commitment: to help you plan a rewarding life journey that thrives further than just financial growth.
We offer tailor-made total rewards—the FlexFirst hybrid working model, another vivid example solidifying how we pick your priorities. Here, lives are balanced, aligned with your reality—spanning physically, emotionally, and intellectually. There’s a lot more linked to our life-change initiatives here.
Whether we’re developing communities, curating cleaner environments and fostering careers, we are transformational in every facet.
For more insights into discourse of career enrichment, supportive culture, or why you belong where your purpose and ours overlap, visit: 👉 https://www.morethanacareer.energy/britishgas
Join in, with passion. We’re that place where every voice matters and could spark brighter realities. Are you fired up to change tomorrow? Challenge norms? Sharpen your ambitions, relentlessly eager for growth and ready to generate real value?
**Being ‘you’ makes more than a career. It is making impact.
#BringYourEnergy
(Information about yourself? Fantastic—we’d love to hear your story as you progress through our recruitment process so we can refine how your journey evolves with Centrica. Your part has potential here.)
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