South London and Maudsley NHS Foundation Trust
Transformation/Implementation Manager
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Transformation/Implementation Manager
Senior Change and Transformation Manager
The post holder will be responsible for supporting the Trust’s Strategy & Transformation Team at South London & Maudsley NHS Foundation Trust. The team works with operational and clinical leaders to design, deliver and embed transformational change that improves quality, safety, experience, outcomes and value. It supports delivery across all directorates and corporate functions, translating strategic priorities into practical, measurable improvements.
The post holder will help ensure delivery and implementation across these key functions:
- Delivery of strategic and transformation workstreams
- Service redesign and pathway development internally and externally with partners
- Stakeholder engagement across neighbourhoods
- Change management activities to embed new ways of working
- Benefits realisation, performance insight, KPI and quality assurance procedures
Consequently, the post holder will work dynamically to:
- Lead and manage strategic and transformation projects
- Produce high-quality outputs that result in improved quality and performance
- Ensure benefits delivery and ultimately service user outcomes and experience
This role requires:
- Strong stakeholder engagement
- Programme and project management
- Analytical capability
- Change management skills to ensure sustainable adoption
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Note: This is an externally funded role until 31 March 2027, hosted by South London & Maudsley NHS Foundation Trust.
Core Responsibilities
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Lead complex transformation initiatives across the Trust, ensuring:
- Alignment of people, processes, and resources
- Design, delivery, and embedding of sustainable service improvements
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Work with a wide range of stakeholders, including:
- Clinicians
- Operational leaders
- Corporate teams
- Service users
- Carers
- System partners
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To build shared understanding, solve problems and secure agreement.
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Analyse, benchmark, and evidence-based practice to:
- Shape recommendations
- Measure impact and outcomes
- Monitor benefits realisation
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Develop practical plans and governance arrangements to:
- Manage projects effectively
- Address risks
- Keep delivery on track
Key Accountabilities
The post holder will focus on:
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Service and pathway redesign, including:
- Development of business cases
- Policy and operating model changes
- Implementation of new ways of working
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Driving adoption and continuous improvement by:
- Assisting with change management
- Facilitating performance reporting
- Ensuring stakeholder engagement
- Focusing on better outcomes and experience
About South London & Maudsley NHS Foundation Trust
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South London & Maudsley NHS Foundation Trust (SLaM) is the UK’s largest provider of mental health and substance misuse services. The Trust delivers the widest range of NHS mental health services, including inpatient, outpatient, and community care.
Key strengths of SLaM:
- Collaborative partnership with Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King’s College London, and King’s Health Partners Academic Health Sciences Centre.
- Unique integration of care, science, and research, alongside training and education.
The Trust employs 5,000 staff and serves a local population of 1.1 million across:
- 230+ services, including:
- Inpatient wards
- Outpatient and community mental health services
By joining SLaM, you will:
- Be involved in a frontier-setting organisation with an international reputation.
- Gain diverse learning and professional development opportunities.
- Collaborate with world-leading experts in mental health.
In 2014, SLaM delivered 14,000+ training experiences, ensuring wide access to learning opportunities.
- Excellent access to academic research, thanks to the King’s Health Partners Alliance.
Further enquiries
For more details or an informal visit, please contact:
Name: Emma Louisy Job Title: Head of Change and Transformation Email: emma.louisy@slam.nhs.uk
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