Lane Clark & Peacock
Transition Client Relationship Manager – DB Pensions
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Transition Client Relationship Manager – DB Pensions
Transition Client Relationship Manager – DB Pensions
At LCP, we thrive on delivering outstanding results through insightful analysis, expert industry knowledge, and innovative technology. Our expertise spans sectors like pensions and benefits, investments, insurance, energy, health, sports, and data analytics. We empower our clients to make informed decisions, guiding them through complexity to achieve outcomes that truly matter.
The Role
We are seeking an experienced Transition Client Relationship Manager to join our specialty team. In this role, you will serve as the primary point of contact for trustees, sponsors, and internal stakeholders during the onboarding of Defined Benefit (DB) pension schemes.
Your responsibilities will include overseeing the entire transition process, from data migration and member communications to ensuring delivery aligned with agreed budgets, timelines, and quality standards.
Key Responsibilities
- Act as the primary relationship manager for scheme transitions, fostering trust with clients and stakeholders
- Lead and coordinate end-to-end transition projects, ensuring deadlines and budgets are met
- Oversee and review critical deliverables, such as:
- Migration and analysis of scheme data
- Preparation of benefit specifications
- Drafting and reviewing member communications
- Monitor project progress against plans, escalate issues and risks timely and appropriately, and produce written reports
- Provide technical guidance and input to colleagues to ensure high-quality outcomes
- Contribute to process improvements within our transition framework
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About You
We’re looking for a self-driven professional who excels in a project-focused environment and is adept at managing complex technical client relationships. The ideal candidate will have:
- Proven experience in DB pensions administration with strong project management skills
- Exceptional client relationship management, with natural confidence in communicating complex technical matters and advising stakeholders
- A firm grasp of pensions data and technical documentation
- Outstanding organisation and ability to balance multiple priorities
- A collaborative, solutions-oriented mindset
What’s in it for you?
Discover why our team is so passionate about working at LCP. Join a multi-award-winning, collaborative, people-first organisation where personal and professional growth are prioritised. Alongside a support network for wellbeing, diversity, and diversity inclusion, we offer a competitive benefits package focused on holistic wellbeing:
For You:
- Hybrid working (flexible depending on role/department)
- Professional study support (where relevant)
- Access to internal networks (Wellbeing, LGBTQ+, Multicultural, Women’s)
For Your Family:
- Life assurance
- Income protection
- Enhanced parental leave (maternity, paternity, adoption/shared parental)
- Critical illness, dental, and private medical insurance support
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For Your Health:
- 26 days’ annual leave (prorated for part-time roles) plus bank holidays (flexibly scheduled where applicable)
- Options to buy and sell holiday
- Discounted gym memberships
- Critical illness and dental insurance via flexible benefits
- Eye care vouchers
- Cycle to work scheme
- Digital GP services
For Your Wealth:
- Competitive pension scheme
- Discretionary bonus scheme
- High street discounts
- Season ticket loans
For Others:
- Volunteering opportunities
For the Environment:
- Electric vehicle salary sacrifice scheme (eligibility criteria apply)
We value diversity and inclusion, celebrating qualities such as age, background, disability, gender identity, gender expression, race, religion, or sexual orientation. LCP is committed to accessibility—if you need adjustments to your recruitment experience, please contact us via our dedicated email [insert designated contact].
Recruitment Note: LCP operates via a Preferred Supplier List (PSL) for recruitment agencies. Unsolicited CVs are not accepted from agencies not on our current PSL. Agencies must be instructed through the recruitment team via the ATS for legitimate roles. Agency fees may not apply if recruitment occurs outside this process. Speculative submissions to employees or Partners do not incur fees.
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