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Guidant Global

Transport Admin Officer

Morden
£25.70/hr
Posted 2 days ago
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Transport Admin Officer

Transport Admin Officer

Contract: 3 months Working Pattern: Monday to Friday, Fully Onsite Payrate: £20.96 per hr. via PAYE £25.70 per hr. via Umbrella Location: Morden, UK


About the Role

To assist the Passenger Operations and Fleet Manager and Supervisors in delivering transport provision for SEN (Special Educational Needs) and Adult/Social Care service users.

Key responsibilities include:

  • Providing administrative support (e.g., creating communications, KPI data entry, route planning).
  • Acting as internal/external liaison (e.g., SEN Transport, parents/guardians).
  • Operating with Microsoft Office 365 proficiency.
  • Potentially undertaking Transport Supervisor duties upon training.
  • Managing driver/attendant teams and vehicle fleets about cost-effectiveness, compliance, and operational delivery.
  • Ensuring safeguarding and regulatory compliance (e.g., DBS checks, Driver CPC, MIDAS updates).
  • Promoting staff morale, performance monitoring, and high-quality communication aligned with council goals.

Main Duties & Responsibilities

Service Responsibilities

  • Oversee passenger transport service efficiency and performance monitoring.
  • Train, mentor, and ensure compliance of drivers/passenger assistants (e.g., DBS, Driver CPC, travel CNS).
  • Conduct vehicle spot checks to verify safety/legality.
  • Identify and arrange training needs for staff, managing systems and recording certifications.
  • Collaborate with all departments and engage with parents/guardians to shape services.
  • Ensure all correspondence adheres to Departmental Policy and corporate standards.

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Finance & Resources

  • Leverage technology for enhancing service delivery.

Staff Management

  • Recruit, train, and manage staff, leading performance monitoring and employee wellbeing.
  • Drive critically inappropriate performance resolution.
  • Ensure alignment with Council’s Health and Safety Policies.

Commissioning & Relationships

  • Ensure customer/client expectations are met (rectifying performance shortfalls, improving weak areas).
  • Build and maintain partnerships with stakeholders (e.g., TfL, CSF, Police, Schools).

Management & Leadership

  • Adhere to Council Performance Appraisals and maintain compliance with staff/legislative obligations.
  • Demonstrate diversity and equalities principles in all tasks.

Requirements

Knowledge Needed

✔ Transport operations/regulatory knowledge (e.g., Driver and Vehicle Legislation). ✔ Budget management & financial procedures. ✔ Community and Local Government administration. ✔ Safeguarding policies for children/vulnerable adults. ✔ DBS (Disclosure Barbing processes). ✔ Equality & equal-opportunities policies.

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Technical Skills

✔ Route planning & schedule optimisation. ✔ Data-entry-driven operations using Microsoft Office 365. ✔ Stakeholder communication (internal & external). ✔ Risk assessment and handling ventures within H&S frameworks. ✔ Analysis of complex operational/financial data.

Attributes Required

🔹 Strong analytical abilities (numerical, financial, regulatory). 🔹 Customer-centric mindset with industry innovation. 🔹 A collaborative leader able to build effective partnerships. 🔹 Proactive problem-solver with a demanding relationship management skill-set.

Experience

✔ Service delivery/expectations management for community/public transport. ✔ Developing/executing partnerships (Voluntary sector, contractors, organisations).

Special Requirements

📍 Hybrid availability for unexpected operational hours or emergencies.

─ Note: If shortlisted, a Recruiter may contact within 24–48 hours for pre-screening, calling from a Manchester number ([0161|+44 161]).

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Skills

Microsoft Office 365
Data Entry
Route Planning
Communication
Team Management
Performance Monitoring
Training
Risk Assessment
Budget Management
Stakeholder Engagement
Service Improvement
Problem Solving
Collaboration
Safeguarding
Legislative Compliance
Customer Service

Location

Morden, England, United Kingdom

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