Tesco
Transport Coordinator 6 Month Secondment
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About the role
Part of the Delivery Service team that provides great service to our stores, ensuring customers have great availability and standards of product by coordinating our transport operations and keeping the operation efficient so we can serve our stores and operate safely.
You will be responsible for
- Provide Operational support to colleagues and Managers by:
- Completing a full handover to the oncoming clerks, sharing all relevant information.
- Answering telephones and responding to queries from stores or Distribution Direct, inputting them onto the online log.
- Completing all reports and sending these to the relevant people.
- Ensuring all drivers are issued with their assigned work/journey and receive the pre-brief.
- Investigating any route or time discrepancies and escalating issues to the Delivery Service Duty Manager if required.
- Collating, recording and reporting information as required for a safe, smooth, efficient Delivery Service operation.
- Maintaining all relevant systems so they are accurate and used to their full effectiveness.
- Liaising with other operational areas of the Distribution Centre/Tesco/Agencies/3rd Parties as required.
- I complete administrative checks and routines in line with the operating model policies and procedures.
- Maintaining the Tesco agreed trackers so we can track and monitor our people information and performance.
- Ensuring that payroll system is maintained with changes to schedules to reflect actual working and absences.
- Ensuring transport office rota is adequately covered with issues escalated to Delivery Service Duty Manager if required.
- Attending Depot update meetings as required.
- Ensuring deliveries and collections of equipment and waste are completed within policy.
- I co-ordinate yard activities and ensure shunters are supporting the warehouse team to deliver the schedule.
- I ensure all systems are working correctly / report issues and defects as required (Microlise, Tachomaster, Fleetboard etc.).
- I ensure regular legal compliance activities are carried out as required (e.g. vehicle downloads) and that any compliance issues are promptly reported to Delivery Service Duty Manager.
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You will need
- To have passion about delivering great customer service.
- Energy to enjoy the buzz of working in a fast-paced yet exciting environment.
- A driven and keen attitude to learn new skills as well as thriving whilst working in an encouraging team.
- Reliability and punctuality.
- The ability to adapt to working in a fast-paced ever-evolving environment.
- Be happy to go that extra mile.
- Operational Skills relevant for this job:
- Good PC skills MS Office/Outlook
- Strong knowledge of the Transport Operation – desirable but not essential
- Great Customer Service Skills.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
What’s in it for you?
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
Click here to read more about the benefits we have available for our colleagues.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
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Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
- Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.
- We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
- On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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