BEACON ROADWAYS LIMITED
Transport Supervisor
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Company Description
Beacon Roadways Limited, established in 1977, specializes in transporting palletized and non-palletized freight across the UK from its Midlands-based facility. The company has evolved from a general haulage operation handling loose and awkwardly shaped freight into a large, customer-focused pallet distributor. Since joining the Pallet Network in 2018, Beacon Roadways has experienced rapid growth while maintaining a strong commitment to first-class customer service. Team members are part of a business that values reliability, efficiency, and professional conduct in every aspect of its operations.
Role Description
This is a full-time, on-site Transport Supervisor role based in Stourbridge. To plan, organize and control the day to day transport and warehouse activities in the organization to ensure that goods are delivered, on time, within budget and to standard as set out in the KPIs for the company. Generally, this is a 97% delivery on time and in full. In conjunction with the Warehouse Supervisor and Operations Manager help achieve various KPIs for overall gross profit, OTIF, and quality KPIs. These KPIs include direct labour costs, agency costs, and maintenance costs. With the support of the Operations Manager be responsible for the warehouse and housekeeping. The Transport Supervisor will maintain a safe and clean environment to ensure the safety of all is assured. To ensure that all collected freight is safely unloaded and loaded onto the outbound trunking trailers and that all freight is scanned onto the correct trailers and secured bound for onward travel to the Pallet Network Hubs.
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Hours are: 11am to Close of Shift (approx. 8pm)
Main Job Tasks and Responsibilities
- Responsibility for Drivers, their daily collections and drops and the efficient planning of their activity
- Ensuring all collections are unloaded and loaded onto the outbound trailers and scanned for onward travel to the Pallet Network Hub.
- Responsibility for managing the transport activity within the organisation
- Facilitate transport meetings when necessary
- Planning and Routing of Network pallet deliveries for the following day
- Ensuring all collections are assigned (both Pallet Network collections and Implant collections), ensuring we follow TPN’s and Pallex's auditable processes accurately and efficiently
- Working with the Sales Executive ensuring that customer expectations are met, and the customer is informed of any difficulties
- Working with the Customer Services Team to maintain quality records, especially damages and investigate to ensure long term solutions are achieved
- With the AM Supervisor and Operations Manager determine the human resources required for the efficient running of the business operations
- Arranging subcontractor loads on a daily basis
- Comply with standard operating procedures, and suggest improvements, for driver operations in conjunction with the Operations Manager.
- Ensure targets set are maintained throughout the business
- Ensure implementation and adherence to health and safety procedures in conjunction with the Operations Manager
- Implement with the Operations Manager continual improvement processes
- Maintain a high standard of discipline throughout, monitor attendance, time keeping in conjunction with the Operations Manager.
- Ensure efficient collaboration and co-ordination between relevant roles and departments
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Education and Experience
- Previous experience in Transport Planning preferred but not essential
- Experience with a Pallet Network operation preferred but not essential
- FLT Licence is essential
- Proven experience with a TMS System preferred but not essential
- Knowledge of drivers hours is essential
- Knowledge of health and safety standards and compliance standards within the industry
- Knowledge of human resource principles and practice
- Solid computer skills and telephone skills
Key Competencies
- Good planning and organizational skills and able to deploy and deliver operational plans to fellow Directors/Managers
- Critical thinking and problem solving skills to meet the transport and warehouse requirements of the company
- Be involved in procurement and supply chain management processes to ensure best practise results in on-time, high quality and cost effective supply of product and services to the business
- Interface with customers as required to ensure a positive relationship is maintained at all times
- Have good attention to detail and be able to employ good decision-making skills
- Good communication skills with all departments and customers
- Be a good influencer and leader
- Able to delegate to reports effectively
- Be a good team player and encourage good teamwork throughout the company
- Be able to deal with any conflicts as they arise
- Adaptability and flexible in work styles and hours to suit the needs of the company
- Able to cope with stress
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