WMJobs
Transport Training Support Officer
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Warwickshire County Council,
We are looking for a highly organised and customer-focused individual who thrives in a fast-paced environment and enjoys helping things run smoothly behind the scenes. An exciting opportunity has arisen to be part of a newly formed specialist training function within home to school transport.
You will be someone who enjoys coordinating multiple activities at once, building positive relationships with stakeholders, and taking pride in providing an efficient and professional service. With excellent attention to detail and strong organisational skills, you'll be able to manage competing priorities whilst maintaining accurate records and delivering a high-quality customer experience.
This is a fantastic opportunity for someone who enjoys variety and wants to be part of a growing service that supports transport providers across Warwickshire.
About The Team
Warwickshire County Council's Home to School Transport training function delivers First Aid, Safeguarding and PATS training to transport providers across the county.
As demand for our training programme continues to grow, we are looking for a dedicated Training Support Officer to help coordinate the administration, logistics and day-to-day operation of this important service.
About The Role
This is a varied and rewarding role supporting the delivery of training to hundreds of transport staff each year.
You will coordinate bookings, manage venues, maintain training records, process certificates, support trainers and act as a key point of contact for operators and delegates. You will also contribute to reporting, performance monitoring and service improvement activities, helping to ensure the training function operates efficiently and professionally.
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Key Requirements
We're looking for someone who can demonstrate:
- Experience in an administrative, coordination or customer service role.
- Excellent organisational skills and attention to detail.
- Experience maintaining accurate records and using databases or management systems.
- Strong communication and stakeholder engagement skills.
- The ability to manage competing priorities and work independently.
- A proactive approach to problem-solving and continuous improvement.
This role is for 22 hours per week. Working pattern to be agreed upon appointment.
For further information please see the Job Description and Person Specification.
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund
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The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Click here to view the benefits at Warwickshire County Council.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application.
To discuss the role further please email sampowers@warwickshire.gov.uk (Service Manager, HTST) up until 24th July or benseath@warwickshire.gov.uk (Safeguarding Training Lead) after 24th July.
Closing date: Midnight 10/08/2026
Interview date: 19/08/2026
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more.
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