Brakes UK
Transportation Operations Manager
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Transportation Operations Manager
Operations Manager – Thetford Depot
Circa £62,000 package plus great benefits
Contract: Monday - Friday (with flexibility to work other shift patterns as required, averaging 40hrs per week)
About the Role
When you join Brakes, you’ll not only be part of the UK’s top food business but also an integral part of Sysco—the world’s leading foodservice company. We are expanding nationwide and committed to setting the standard in excellence. As our Operations Manager based in Thetford, you’ll play a pivotal role in shaping and leading our business.
This is a satisfying and transformational role, focused on delivering unparalleled service to customers, the business, and your team. You’ll manage the day-to-day operations of our Thetford depot, mainly handling distribution with a smaller warehouse element, overseeing a team of ~55 colleagues.
Your responsibilities include:
- Ensuring safety, service, cost-efficiency, and operational performance meet—and exceed—targets.
- Driving budgets, engagement, performance improvements, and strategic planning to drive operational excellence.
- Fostering a safe, efficient, inclusive workplace where colleagues can thrive and deliver their best work.
- Empowering team leaders and managing change during our business transformation.
- Embedding effective coaching, team development, and goal-driven scalable.
Responsibilities
- Lead a high-performance team of 55+ across distribution and warehouse operations, ensuring strict adherence to service, safety, and cost goals.
- Design and implement strategies to improve operational efficiency, reducing costs and enhancing customer satisfaction.
- Collaborate with leadership to drive long-term success as the business expands.
- Fostering a positive and inclusive culture through engagement, trust, and encouragement.
- Oversee day-to-day operations, ensuring budget controls, safety protocols, and continuous improvement initiatives.
- Strengthen relationships with customers, colleagues, and strategic stakeholders.
- Supply chain & risk management, including responsive planning for resources and supporting emergency operations (if required).
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Requirements
You may want to consider applying if you have:
✔ Proven experience as a leader in fast-paced transport/warehouse operations, with a mix of distribution and warehouse management. ✔ A strong track record of coaching teams through change, driving high performance and pushing shared goals. ✔ An analytical and collaborative mindset, committed to measurable improvements. ✔ First-hand experience effectively reducing costs, improving processes, and enhancing customer and colleague satisfaction. ✔ Expertise in fostering rapport, managing stakeholders, and delivering in financial-control environments. ✔ Experience in working under CPC with O licence or a willingness to train. ✔ Health & safety qualifications such as IOSH or NEBOSH, or eagerness to achieve.
No CV fits like the right person does, and neither do our processes. We’ll be focusing on your potential and how you can shape our culture.
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What We Offer
As part of the team at Brakes, you’ll be rewarded with an array of exceptional benefits, including:
🔹 Pensioneering: A generous pension scheme to help secure your long-term financial future. 🔹 Holidays: A tailored leave package. 🔹 Flexibility: Workplace adjustments, flexible hours, and a culture that values work-life balance. 🔹 Support & Growth: Continuous professional development opportunities with tailored upskilling and mentoring. 🔹 Exclusive Discounts: Free or discounted access to Brakes’ product range—perfect for your own meals or treats. 🔹 Purposeful Work: Contribute to a business that serves and enriches families, healthcare, education, and hospitality across the UK.
Our Commitment: Diversity & Inclusion
At Brakes, we believe that everyone belongs:
- We nurture an atmosphere where uniqueness is celebrated, and every voice is valued.
- Our doors are open to talent diverse in perspective, background and experience.
- We remove barriers, ensuring equal opportunities for all employees.
- We care for our people, recognising that a confident, supported team drives our success.
- Speak to our resourcing team if you need adaptations to our recruitment process— we’re here to support you.
Ready to Feed the Nation?
Join us!
Apply today to be part of a growing symbol of excellence in the UK’s foodservice business.
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