Flight Centre
Travel Consultant - Air Specialist
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Summary
The Consultant role is to work as part of a team to meet all customers travel requirements, utilising Flight Centre’s preferred product & suppliers. This includes maximising quote to booking conversions and building a sustainable customer portfolio through outstanding customer experience and service levels.
What We're Looking For
- Able to juggle several responsibilities competently
- Focus on monthly KPI targets and driving towards them
- Be able to communicate with team members and work together in close proximity
- Able to use initiative and self-motivation to reach targets and exceed expectations
- Ability to think ‘outside the box’ and to control situations that may arise
- Be able to process lots of information accurately and ensure invoicing is correct
- Be able to think about why things change and look upon changes positively
- Continually upskills and learns in their relevant discipline (destination expertise, airfare expertise, complex airfares, premium cabins, group travel etc.)
- Passionate about our company and our philosophies
- Be able to build relationships and be professional at all times
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Preferred Qualifications
- Minimum 2 years’ experience in sales
- Proven track record in individual sales
- Degree level qualification or equivalent
What You Will Enjoy
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
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Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
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