Bath & North East Somerset Council
Travel Officer
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At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
Help children and young people access education by joining our Home to School Travel Team.
Bath & North East East Somerset Council serves a unique and vibrant area that blends rich heritage with natural beauty. Home to the iconic city of Bath a UNESCO World Heritage Site renowned for its Roman Baths, Georgian architecture, and cultural vibrancy the district also encompasses stunning rural countryside in and around the Chew Valley, including parts of the Cotswolds and Mendip Hills, both designated National Landscapes. With a strong commitment to sustainability, innovation, and improving people’s lives, the council offers an exceptional environment in which to work.
About The Team
Bath & North East Somerset Council is looking for a motivated and organised Travel Officer to join our dedicated Home to School Travel Team. This is a rewarding opportunity to make a real difference by helping eligible children and young people travel safely to and from their educational setting.
About The Role
As a Travel Officer, you will manage a varied caseload, assessing transport applications in line with legislation and council policy, arranging suitable transport solutions, and working closely with families, schools, transport providers and internal colleagues. You’ll provide a high-quality customer service, respond to enquiries and ensure transport arrangements are delivered efficiently and effectively.
This role is based at Keynsham Civic Centre. We offer a flexible hybrid working arrangement, with the expectation that you will work from the office at least one day each week, with additional office attendance required for team meetings, training and service needs.
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About You
You’ll need to be confident making decisions, managing completing priorities and communicating with a wide range of people, often in sensitive situations. We’re looking for someone who is organised, resilient, has excellent attention to detail and enjoys working as part of a supportive team.
If you’re passionate about delivering excellent public services and want a role where your work has a genuine impact on the lives of children and families across Bath & North East Somerset, we’d love to hear from you.
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Sara Cooke Home to School Transport Managers, by email at: sara_cooke@bathnes.gov.uk or by telephone on 01225 394456.
Interview date: 14/09/2026
No Agencies Please.
Please note: that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.
Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
About Bath And North East Somerset Council
Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
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Why Bath and North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to
At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at
We are a Disability Confident Employer find out more at
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Please note that this role is subject to a Basic DBS Check.
Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
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