West Yorkshire Combined Authority
Travel Systems Operations Assistant
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Travel Systems Assistant – Vacancy
About the Role
We currently have a vacancy for a Travel Systems Assistant to join our Travel Systems Team.
The Travel System Team manages and updates the Your Next Bus Real Time Passenger Information (RTI) system for the Combined Authority, as well as supporting the system across the greater Yorkshire region. The team is an integral part of ensuring that passengers receive accurate and timely travel information, displayed on-street, via web pages, and at bus stations to facilitate journeys throughout West Yorkshire and the greater Yorkshire region.
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The role supports RTI outputs including:
- On-street displays
- Bus station displays
- Third-party apps
- Website pages
Key responsibilities involve handling:
- Seven major bus service updates per annum
- Ad-hoc and seasonal variations/event service changes
- Fixed deadlines for modifications
- Coordination with other regions’ service change deadlines
Wider Collaboration
Other teams within the Combined Authority rely on this role for:
- Responding to customer queries
- Delivering large-scale projects, including:
- On-street display installations
- Bus station refurbishments
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Application Guidance
It is essential that candidates demonstrate how their experience, knowledge, and skills align with the role. We provide comprehensive guidance for applicants and strongly recommend that you review it before completing the application form.
Please visit our Advice for Candidates webpage for further support.
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