DO & CO AG
Tray Set Supervisor - Nights
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Tray Set Supervisor - Nights
Team Leader – Tray Setup Department
Location: London Employment Type: Full-time Department: DO & CO Production Unit
About DO & CO
Our production unit is dedicated to delivering top-tier luxury airline catering, ensuring an experience that is both elegant and sophisticated tailored for the most discerning travelers. We prioritise exceptional quality, first-class service, and a curated menu range that impresses customers.
Job Description
Key Responsibilities
Your role will combine leadership, operational efficiency, and compliance to ensure seamless tray setup operations. You will:
- Supervise and develop your team, providing clear direction, structured feedback, and opportunities for professional growth.
- Oversee daily operations in tray setup, coordinating with all relevant departments (Kitchen, Pastry, Assembly, Stores, Planning) to meet targets and schedules.
- Liaise effectively with stakeholders to synchronise production while meeting customer specifications under dynamic demands.
- Lead as a role model to ensure a culture of precision and excellence, adhering to menu specifications, quality standards (DO & CO), and NextDay-Quality standards.
- Maintain adherence to all SOPs (Standard Operating Procedures), Critical Control Points (CCPs), hygiene, health, safety, food safety, and legal requirements—including compliance for unannounced audits.
- Implement continuous improvement initiatives, including troubleshooting efficiency gaps and fostering problem-solving within the team.
- Monitor and report on performance metrics—such as productivity Key Performance Indicators (KPIs)—to management.
- Cultivate strong relationships with section supervisors, fostering a positive, professional, team-oriented culture that upholds DO & CO’s reputation.
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- Strategically manage personnel through labour budgeting, forecasting, and reporting to Department Managers for approvals.
- Liase closely with Management to optimise resource allocation, staying ahead of targets and fostering a collective, high-performing team culture.
- Serve as a patient champion, mentoring staff with training programmes, onboarding, and compliance oversight—including escalating non-compliance in standards.
- Uphold a hands-on learning approach: drive your own development through targeted skill-building and leadership training opportunities.
- Champion disruption with open-minded, adaptable thinking, making decisive and forward-looking decisions.
Performance Expectations
- Full accountability for team performance, ensuring delivery of high standards and timely, high-quality results.
- Maintain a family-first mentality, fostering collaboration while pushing for excellence.
- Champion a culture that values teamwork, celebrates effort, and continuously exceeds operational standards.
Qualifications & Skills
- Demonstrated proficiency in team leadership—ready to collaborate, empower, and lead with experience and flexibility.
- Proven passion for high-end luxury catering and a deep appreciation for culinary craftsmanship.
- A problem-solving mindset to continuously improve processes and address critical issues.
- Attention to detail with a data-driven approach, capable of influencing decisions and training others.
- Strong interpersonal skills to mentor, build trust, and motivate your team effectively.
- Flexibility in mindset and adaptability to embrace change while maintaining homegrown loyalty for DO & CO.
- Industry experience preferred in catering operations (especially luxury airline catering) or a similar role in fresh food production or fast-paced environments.
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What We Offer
DO & CO prioritises its people, generating an engaging and rewarding workplace. Benefits include:
- Competitive and engaging salary package.
- On-site free meals—financially and nutritionally supportive.
- Referral bonuses through our Refer-A-Friend scheme.
- Paid Night Shift allowances.
- In-house training programme to upskill and broaden expertise in your role.
- Career development opportunities—nationally and internationally, aligned with business goals.
- Access to work within a cutting-edge, globally recognised leader in luxury gourmet entertainment.
- Culture where Innovation is encouraged, not feared.
- A collaborative team atmosphere is promoted at every level, fostering career growth and personal fulfilment.
Commitment to Equailty
DO & CO is an equal opportunities employer. We celebrate diversity, valuing each team member regardless of race, ethnicity, religion, gender identity, sexual orientation, veteran status, or disability.
Apply today and become part of our dynamically evolving family. 🚀
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