PortmanDentex
Treatment Coordinator
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Job Description
Are you a patient-centred Dental professional looking for your next opportunity?
Are you ready to take on a rewarding new challenge in a supportive and professional environment? If so, we’ve got a opportunity for a Treatment Coordinator to join our welcoming practice The Square Dental in Hale Barns.
The Essentials
- Full time 42.5 hours per week
- Mondays 8.30am - 6pm
- Tuesdays 8.30am - 8pm
- Wednesdays 8.30am - 6.30pm
- Thursdays 8.30am - 5.30pm
- Fridays 8.30am - 2.30pm
- Competitive hourly rate from: £15 per hour in line with experience
- Free on-site parking
- Join a friendly & experienced team in our 3 surgery private specialist referral practice with highly regarded Professors, Specialists and Consultants from all fields of dentistry
Duties
This is a key role within the practice, supporting patients through their treatment journey and helping them feel fully informed, comfortable, and confident in their decisions. Duties of this role will include, but not be limited to:
- Acting as a bridge between clinical and front-of-house teams
- Contributing to practice growth and performance targets
- Explaining treatment plans clearly in simple, non-clinical language
- Building rapport and trust with patients
- Handling objections confidently and professionally
- Strong understanding of dental procedures and terminology
- Ability to explain complex treatments
- Interpreting clinician notes and translating them into patient-friendly information
- Coordinating multi-stage treatment journeys
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About You
We’d love to receive your application to our Treatment Coordinator vacancy if you have the following skills and experience:
- Previous experience as a Treatment Coordinator or Patient Care Advisor – we also welcome applications from those with sales experience gained in a customer-facing environment
- Dental experience as a Dental Nurse, Receptionist, Practice Manager or Treatment Coordinator
- A caring and empathetic approach, with excellent communication and relationship-building skills
- A team player who thrives on delivering exceptional patient care and service
What do you get in return?
In addition to a competitive salary, our benefits package also includes:
- Bonus scheme based on practice performance
- Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
- Extra Leave: Birthday off and option to buy 3 more days
- Family Support: Enhanced maternity/paternity leave
- Financial Security: Life assurance and contributory pension scheme
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Who are we?
PortmanDentex is a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland. We’re united by a passion for great dentistry, putting patients first and helping each other grow both at work and beyond.
Application process
When you click apply, we’ll just need your CV and contact details, plus answers to a few quick questions — and that’s it! You’ll hear back from us as soon as we can, whatever the outcome.
Ready to join us? Click apply to take the next step in your Treatment Coordinator career.
Additional Information
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
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