Pinn Dental Practice
Treatment Coordinator
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Company Description
Our practice is a patient-centered dental clinic committed to delivering high-quality care in a welcoming and professional environment. Located in Pinner, we focus on personalized treatment plans and clear communication to support individuals and families in maintaining their oral health. Our team collaborates closely to ensure efficient, well-organized appointments and a positive experience for every patient. We value integrity, respect, and continuous improvement in both clinical care and patient service.
Role Description
The Treatment Coordinator is a part-time, on-site role based in Pinner, responsible for guiding patients through their treatment journey from initial consultation to completion. Typical duties include:
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- Discussing proposed dental treatments with patients
- Explaining procedures and timelines
- Ensuring that treatment plans are clearly documented and understood
- Verifying insurance information
- Discussing payment options
- Coordinating appointments with clinical and administrative teams
- Following up with patients regarding upcoming visits
- Responding to inquiries in person and by phone or email
- Maintaining accurate records in practice management systems
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The role involves close collaboration with dentists and other team members to support smooth clinic operations and a high standard of patient care.
Qualifications
- Ability to manage and explain Treatment Planning and Dental Care options clearly and accurately
- Knowledge of Insurance processes, including verification, claims coordination, and patient benefit explanation
- Strong Customer Service and Communication skills, with a focus on empathy, clarity, and professionalism
- Organizational skills and attention to detail in scheduling, record keeping, and follow-up activities
- Previous experience in a dental or healthcare setting is preferred
- Comfort using practice management or similar software systems
- Ability to work collaboratively in an on-site team environment and manage multiple tasks efficiently
- Relevant certification or training in dental administration or coordination is an advantage
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