James Paget University Hospitals NHS Foundation Trust
Treatment Scheduler
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Job Description: Chemotherapy & Supportive Treatment Booking Administrator
About the Role
To provide a high-quality booking/administrative service that ensures the timely scheduling of chemotherapy and supportive treatments for patients, using Trust electronic booking systems.
Key Responsibilities:
- Ensure that patient bookings accurately reflect their pathway management, aligning with Trust performance objectives for outpatients.
- Schedule patients for chemotherapy and non-SACT treatments/procedures, complying with Cancer Waiting Times targets.
- Work closely with Consultants, Secretaries, and Nurses to optimise clinic utilisation.
- Provide performance data as requested to support operational efficiency.
- Manage bookings, monitoring, and organising appointments via the electronic booking system for:
- Sandra Chapman Centre (outpatient treatment)
- Ward 17 (inpatient treatments)
- Process booking requests, cancellations, and rescheduling within required timescales.
- Liaise with Secretaries and Consultants to address capacity pressures.
- Communicate challenges to clinical teams and operational management.
- Represent the Trust’s core values and behaviours, modelling high-quality, safe, and compassionate healthcare.
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Contact for Enquiries
For further details or informal visits, reach out to:
-
Amie Ogilvie (Admin Team Lead)
- Email: Amie.Ogilvie@jpaget.nhs.uk
- Phone: 01493 452852
-
Megan Mackleworth (Business Support Manager)
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