Essex Partnership University NHS Foundation Trust
Triage Clinician

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Triage Clinician
Job Overview
OT OR PT CONSIDERED FOR ROLE
Are you an experienced clinician with a passion for coordinating care and improving patient journeys? We are seeking a motivated and dynamic Band 6 Triage Clinician to join our West Essex Care Coordination Centre (CCC).
About The Role
As a Triage Clinician, you will play a pivotal role in ensuring patients receive the right care, in the right place, at the right time. Working within a fast-paced, supportive environment, you will:
- Triage incoming referrals with a strong focus on therapy pathways
- Support both planned and unplanned care coordination
- Provide expert clinical decision-making and prioritisation
- Work collaboratively with multidisciplinary teams across health and social care
What We’re Looking For
- Registered healthcare professional (e.g. Nurse, AHP, or equivalent)
- Experience in triage, community, or urgent care settings
- Strong clinical assessment and decision-making skills
- Excellent communication and collaborative working abilities
- A proactive approach to building neighbourhood partnerships and integrated care
Why Join Us?
- Be part of an innovative Care Coordination Centre transforming local services
- Opportunity to work across system-wide pathways and partnerships
- Supportive team environment with opportunities for development
- Make a real difference in how care is delivered across West Essex
Main duties of the job
The post holder will be responsible for triaging all referrals coming into the West Essex CCC service across Unplanned care, Integrated Community Care Team (ICCT), and Transfer of Care Hub (TOCH), with the primary aim of strengthening existing triage team, improving patient flow, and supporting neighbourhood working. The role will support the current band 7 triage coordinator.
The post holder will be responsible for communicating with various acute hospitals, community teams, neighbourhood teams including primary care and external parties.
Provide therapy-led clinical decision-making to avoid unnecessary admissions, facilitate early discharge, support same-day responses and select appropriate pathways for community based referrals for the integrated neighbourhood teams.
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Working for our organisation
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
- Excellent pension of up to 14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- £8K relocation package if you move to Essex to join us
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
Job share: Applications for job shares are welcomed.
Please be aware that, due to current allocation constraints, Certificates of Sponsorship (CoS) are being prioritised for registered roles at this time.
Important note: please ensure that as part of your application, you include professional references with business contact information covering your last three years of employment history. We are unable to accept personal or character references.
As a newly appointed employee, you are responsible for incurring the cost of your initial DBS check relevant to your post; the amount will be deducted from your first salary with the Trust.
Our Trust is an Equal Opportunities Employer. We particularly welcome applications from people with experience of using mental health services. We also hold the Disability two tick symbol and have made the pledge to commit to employing more people with learning disabilities, we encourage people with a disability to apply. If you require this application form in another format i.e. Braille or audio tape etc, please contact the Recruitment Department on 01375 364513 or email epunft.recruitment.adverts@nhs.net and we can arrange for this to be dispatched to you.


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The Trust has the right to expire vacancies prior to the closing date if they so wish. The Trust makes every attempt to contact all applicants and we strongly advise that you check the email account which is registered with NHS Jobs regularly, we would advise however due to the high number of applications we receive that if you have not heard from us within three weeks of the closing date your application has been unsuccessful on this occasion.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes.
Important Notice: Recently the Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 (the Regulations) which amended on 22 July 2021 and come into force on 11 November 2021 that anyone directly employed to work in a Care Home or who are required as part of their role to be deployed to a CQC registered care home are required to have had both their COVID vaccinations, unless they are exempt. This is therefore a requirement of this role and will form part of our pre-employment checks.
Please note - staff who are formally at risk within the organisation will be given priority in securing alternative employment. Should it come to light that a post being advertised by the Trust is considered ‘suitable alternative employment’ to an individual who is at risk, the recruiting manager will be advised and the post will be withdrawn from NHS Jobs.
Use of Artificial Intelligence (AI)
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
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