Central and North West London NHS Foundation Trust
Triage Mental Health Practitioner
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Triage Mental Health Practitioner
Registered Mental Health Nurse – Community Mental Health Triage Team
Role Overview
The post holder will join the North Westminster and Queen’s Park & Paddington Community Mental Health Triage Teams, serving as the primary access point for mental health referrals across 22 GP practices. The role requires a Registered Mental Health Nurse to deliver accessible, high-quality care within integrated community settings.
Key Purpose
The successful candidate will:
- Conduct mental health and risk assessments
- Manage referrals and provide signposting
- Offer short-term interventions in line with patient needs
- Support continuity of care between primary and community services
- Work collaboratively with GP practices, MDTs, and external agencies
Main Responsibilities
Core Duties
-
Triage and assessment:
- Receive and triage GP referrals, completing comprehensive psychosocial assessments to identify risks, needs, and appropriate care pathways.
- Screen routine and enhanced referrals, determining suitability for primary care management based on thresholds and resource availability.
-
Clinical support and liaison:
- Act as a key liaison for GP practices, supporting complex cases and co-morbidities.
- Facilitate timely onward referrals to specialist teams, mental health hubs, or external agencies.
- Ensure early identification and fast-tracking of high-risk or severe mental health cases.
-
Safeguarding and intervention:
- Respond to safeguarding concerns with timely escalation and adherence to procedures.
- Refer patients to psychological therapies or community support as appropriate.
- Provide brief, evidence-based interventions in alignment with patient needs.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Professional accountability:
- Maintain high standards of practice using a psychosocial, problem-solving, and evaluative approach.
- Engage in regular clinical supervision and participate in audit, service evaluation, and quality improvement.
- Support colleague training, students, and primary care staff on mental health best practices.
Working for Our Organisation
We are committed to fostering a supportive and developmental work environment, offering:
Development and Wellbeing
- Free access to Staff and Wellbeing services to prioritise self-care.
- Career mapping and opportunities for professional growth within the organisation.
- On-site shadowing (e.g., Psych Liaison, HTT).
- A collaborative team culture, with emphasis on peer support and patient care.
Benefits and Perks
- Top-tier London benefits, including:
- Childcare vouchers
- Health and wellbeing services
- Season ticket loans and cycle-to-work schemes
- Blue light card
- Discounts (Nando’s, Superdrug, mobile contracts)
- Award-winning Staff Networks and Hidden Gem & annual award ceremonies.
Person Specification
Qualifications
Essential:
- Current Professional Qualification in mental health nursing, social work, or occupational therapy.
- Live registration with the relevant professional body.
- Evidence of post-registration training and Continuous Professional Development (CPD).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable:
- Training in psychosocial interventions.
Experience
Essential:
- Experience working in a multidisciplinary mental health team with clients with acute, severe, or enduring mental health problems.
- Extensive post-registration experience in the field.
Desirable:
- Work with clients experiencing homelessness or rootless situations.
- Hands-on experience with mental health crises, including crisis intervention.
- Experience in supervising students or junior staff, audit, research, or substance use services.
- Teaching or mentoring experience.
Skills and Knowledge
Essential:
- Exceptional verbal and written communication skills, including report writing and IT proficiency.
- Ability to assess, plan, implement, and evaluate care packages using diverse resources.
- Experience in psychosocial intervention frameworks.
- Mastery of risk assessment and management.
- Understanding of psychosis and its impact on service users and carers.
- Knowledge of current legislation and guidance relating to mental health.
- Cultural competence with diverse populations, including inner-city and Black and minority ethnic (BME) groups.
- Ability to engage with marginalised communities effectively.
Desirable:
- Leadership skills, including motivation, initiative, and change management.
- Basic counselling and group work skills.Support the Hub depot clinic as required under a shared rota system. Experience in working with complex cases where mental health overlaps with substance misuse.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location