TRU Business Change Manager

• Accredited in a recognised Change Management methodology, such as Prosci, APMG, or an equivalent framework.
• Proven experience applying Prosci Change Management principles and tools to successfully deliver business change initiatives and transformation programmes.
• Strong stakeholder management skills, with the ability to build effective relationships, influence decision-making, and support successful change outcomes.
• Experienced in delivering Change Impact Assessments, stakeholder engagement activities, communication plans, and training interventions to support business readiness and sustainably embed
• Excellent interpersonal skills, enabling effective engagement with colleagues and stakeholders at all levels of the organisation.
• A persuasive, empathetic, and confident communicator, able to build trust, encourage collaboration, and manage challenging conversations constructively.
• Strong networking and relationship-building capability, developing productive partnerships across teams, functions, and external organisations.
• A collaborative team player, able to work effectively with project teams, business leaders, and operational colleagues to deliver shared objectives.
• Excellent report writing and presentation skills, with experience producing change plans, communication and engagement strategies stakeholder updates, and impact assessment.
• Able to manage multiple priorities and competing demands, ensuring key deliverables are achieved within agreed timescales.
• Adaptable and self-sufficient, capable of working effectively in dynamic and evolving environments.
• Proactive and self-motivated, demonstrating initiative and ownership to drive change activities forward.
• Resilient and calm under pressure, maintaining focus and professionalism when managing complex challenges.
• Competent user of Microsoft 365 applications, including:
  • PowerPoint – developing presentations, workshop materials, and stakeholder communications.
  • Excel – analysing data, tracking progress, and producing management information.
  • SharePoint – managing documents, collaboration sites, and information sharing.
• Analytical and forward-thinking, able to assess impacts, identify risks, and anticipate potential challenges.
• A confident problem solver, capable of developing practical solutions and overcoming resistance barriers to successful change adoption.

Desirable experience & capability

• A qualification in and / or experience of communications management / practice
• A qualification in and / or experience of Organisational Development (OD)
• A qualification in and / or experience of Project Management (e.g. PRINCE2)
• Prior experience of supporting large-scale multi-organisational transformation
• Familiarity with e-publishing platforms / products (e.g. Staffbase)
• IR / TU consultation and engagement experience
• Rail industry experience not necessary

The Transpennine Route Upgrade (TRU) is a fundamental part of the Government’s Northern Powerhouse Rail (NPR) proposals, which fall within their wider Integrated Rail Plan (IRP).

The IRP is part of the Government’s strategy to deliver better journeys for passengers sooner. With a budget of £96 billion, it is the largest ever Government programme of investment in the railway, and will modernise rail connections across the North and Midlands.

This role places you at the very heart of UK rail transformation and the development of a greener, faster railway that will make life better for the communities we serve.

If that sounds like the right fit for you, we’d love to hear from you, please click apply and complete an application form.

What we offer

• Excellent career prospects.
• A personal development plan.
• Structured training and development.
• Competitive salary paid on 4 weekly basis.
• Generous annual leave entitlement.
• Free TransPennine Express rail travel for you and your dependants*.
• Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years’ service* for you and your dependants*.
• Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home.
• Option to join the Railway Pension Scheme with significant employer contributions.
• Family friendly maternity and paternity benefits.
• Plus, high street and lifestyle discounts as well as a cycle to work scheme*.

*Terms and conditions apply.

Goings places has never felt better!

At TransPennine Express, it’s our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it’s ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we’d love to have you onboard.