Lloyds Banking Group
Tusker Salesforce Admin 12 Month FTC
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Tusker Salesforce Admin 12 Month FTC
Salesforce Admin | 12 Month FTC | Watford | Hybrid
Job Details
- End Date: Sunday 12 July 2026
- Salary Range: £44,901 – £49,890 p.a.
- Location: Watford, UK
- Position: Full-time (Hybrid – office-based at least 2 days/week)
- Post Date: [Insert if applicable]
About This Opportunity
You’ll be responsible for designing solutions and ensuring operational efficiency by analysing, configuring, and optimising the Salesforce Service Cloud platform. Working closely with teams, you’ll customise and enhance processes to align with business needs, process changes, and industry developments.
Your key focus areas:
- Defining, monitoring, and regularly updating Salesforce roadmaps
- Leading smaller Salesforce projects to ensure timelines are maintained
About Lloyds Banking Group & Tusker
Part of the award-winning Tusker Car Benefit Scheme, we specialise in sustainable mobility solutions—helping employees access lower-emission cars through salary sacrifice schemes.
At Lloyds Banking Group, we’re transforming how we deliver finance, ensuring a greener future and an inclusive workplace. Our ** quèst for excellence** extends to our impact: we focus on financial empowerment for individuals, businesses, and communities.
Key Responsibilities
As the Salesforce Admin, you’ll:
Technical Delivery
- Design solutions for Salesforce projects to meet requirements
- Orchestrate flows created by Ops / Commercial teams
- Develop and optimise service processes, workflows, and automations
- Manage defects and critical issue resolution within Salesforce
- Lead sprint cycles and release processes
- Monitor performance and optimise Tusker’s Salesforce instance
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Business Alignment
- Continuously improve process efficiency
- Anticipate root causes of user issues and automate repetitive tasks
- Prepare progress reports for management
- Drive adoption of new technology through training and guidance
Collaboration & Stakeholder Engagement
- Partner with internal and external teams, all organisation levels
- Foster strong working relationships
- Provide data-driven expertise for business decision-making
Experience & Skills
Freshers’ welcome, but you’ll get most value by completing your training in an office-based batche until you’re proven.
Essential:
- Experience with Service Cloud and administration, ideally >3 years certified
- Strong understanding of user requirements and ‘no-code’ applications
- Adaptability to breakdown technical issues into logical, high-performance solutions
About Working for Us
We’re personally proud of our inclusive culture—recognised early for:
- Senior equity initiatives, menopause health support and cancer leave policies
- A disability-confident organisation, prioritising flexible adjustments
- A comprehensively tailored benefit package covering your needs—from our pension contribution (up to 15%), to employee wellness and discount programmes.
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Benefits
We believe in being flexible, mature, and visibly inclusive of everyone. Below is a summary:
- Work-life balance: 28 paid holiday days + bank holidays
- Employee perk: 5% fresh share schemes along with run-of-mill employee discounts
- Retirement security: Company pension contributions "up to 15%"
- Parental leave: Fit for purpose policy for new carers
- Flexible benefits: Customisation to lifestyle needs
- Org-wide wellness: Gyms, counselling schemes, etc.
- Financial well-being: Ongoing help and incentives in plans
Our Purpose & Commitment
For three and a half centuries, we’ve rethought opportunity turnaround timelines. Today, we’re building an inclusive culture, using financial technologies that unlock good for society. By becoming part of us, you’ll ensure:
- Greater efficiency in our operations
- Focused attention on sustainability & diversity
- Negotiation of the future of finance
With a global scale, you’ll be encouraged to learn, grow and develop with us.
If you’d like to make an impact worth shouting about—get in touch:
📧 Email: careers@lloydsbanking.com 🌐 Learn more: Lloyds Banking Group careers
Flexible Working——> Click here for a flexibly detailed overview.
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