Lloyds Banking Group
Tusker Salesforce Admin 12 Month FTC
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Tusker Salesforce Admin 12 Month FTC
Salesforce Admin (12-Month FTC) – Watford
Job Details
- End Date: Sunday 12 July 2026
- Salary Range: £44,901 - £49,890
- Working Pattern: Hybrid (minimum two days/week in Watford office)
- Training Requirement: New starters attend office five days/week until proficient
- Flexible Working: Supported – see more information
About the Role
Responsible for designing, configuring, and optimizing Salesforce Service Cloud solutions to ensure operational efficiency. You’ll:
- Analyze requirements and implement configurations to meet business needs.
- Design workflows, automation, and custom solutions for streamlined processes.
- Lead small Salesforce initiatives and maintain the roadmap.
- Collaborate cross-functionally to define and deliver updates that align with evolving business challenges.
- Own Salesforce defect management and resolution.
- Train teams on new technologies and changes.
- Continuously improve Salesforce for optimal performance.
Key Dependencies
- Service Cloud efficiency across core business operations.
- Project success through structured change management.
- Employee empowerment via effective training.
Responsibilities
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Solution Design & Deployment
- Design and implement new features, integrations, and reporting within Salesforce Service Cloud.
- Ensure solutions align with business objectives and regulatory requirements.
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Process Automation & Optimization
- Develop, refine, and automate service processes and workflows.
- Build no-code integrations to resolve inefficiencies or technical roadblocks.
- Ensure legacy workflows remain intact during optimizations.
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Project & Resource Management
- Lead progressive sprint cycles and releases, with rigorous peer review and testing.
- Set and manage defections and problem resolution deadlines.
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Training & Knowledge Sharing
- Develop and deliver standardised training on new platforms, workflows, and service enhancement.
- Support both Operational and Technical teams in system upgrades.
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Continuous Improvement
- Proactively identify process gaps and drive underpinning analysis for strategic improvement.
- Embed automation into repetitive tasks where possible.
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Collaboration & Customer Service
- Foster trusthead relationships within and outside the business for effective change management.
- Serve as a technical authority handling complex internal/external queries.
- Demonstrate strong customer focus in design and delivery practices.
Requirements
- Minimum of 3 years' experience in configuring, managing, and optimising Salesforceadmin (Salesforce Administrator) with certification.
- In-depth knowledge of Service Cloud for efficient case/service management.
- Understanding of user requirements in critical business domains (processes, integrations, reporting).
- Ability to translate no-code solutions into actionable solutions while ensuring scalability.
- Proficiency in Salesforce DevOps – reporting, release processes, debugging, and performance monitoring.
- Strong analytical mindset with a results-driven approach.
- Communication skills allowing articulate strategic and tactical goals.
- Dependable attitude with proven project follow-through.
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Who We Are
[** Lloyds Banking Group & Tusker Leasing**] harness the financial system to support organisations through environmentally focused fleet and salary sacrifice schemes. The motivation-driven community prioritises advancing sustainable mobility—enabling businesses to transition toward eco-conscious vehicle choices.
About Lloyds Banking Group
- Core Mission: Helping Britain prosper through inclusive finance solutions.
- Innovation Commitment: Investing in technology, workplace culture, and colleague development.
- Sustainability Focus: Carbon-offset business travel, alongside climate-conscious environmental initiatives.
- Diversity & Inclusion:
- Goal-driven approach to diversity in leadership roles.
- Projects like forward-thinking Working With Cancer support tools.
- A Disability Confident employer, accommodating reasonable adjustments throughout the process.
Great Meanings for People
- Access to a benefits package:
- Up to 15% pension contribution (auto-enrolment included).
- Salary sacrifice plans and ownership (UK Equitable: Annual Share Plan).
- Flexible shopping incentives and 28 paid holiday days plus UK bank holidays.
- Generous parental leave and workplace wellness programs.
—Apply Today!
Lloyds Banking Group employs workers with optimal customer data security standards, initiating contract reviews on personal/sensitive information solely upon job offer stage.
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