Lloyds Banking Group
Tusker Used Leasing Operations Controller 12 Month FTC - Watford
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Tusker Used Leasing Operations Controller 12 Month FTC - Watford
Used Leasing Operations Controller
12 Month Fixed-Term Contract (FTC)
End Date: Wednesday 15 July 2026
Salary: £36,224 – £38,130 (1 hourly rate set at £36,225)
Location: Watford
Working Pattern: Hybrid (3+ days per week at Watford office) During training: 5 days in-office until competence is achieved (unless flexibility agreed)
About the Role
The Used Leasing Operations Controller will oversee the operational delivery of all used leased vehicles within our pre-loved range, ensuring they meet consistent high standards through cost-effective management and exceptional customer delivery.
This role involves:
- Authorising and preparing vehicles to strict standards
- Collaborating with stakeholders (cutomers, suppliers, workshop teams)
- Maintaining used car stock documentation
- Securing compliant coverage for all vehicle leases and SMRs
Key Responsibilities
Core Duties
- Directly manage used leased vehicle operations for Tusker clients
- Authorise necessary repairs and Service and Maintenance Reports (SMR) to align with used car standards
- Identify non-compliant vehicles and redirect them to conventional remarketing channels
- Maintain the Used Car Stock database and related documentation
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Stakeholder Liaison
- Work closely with workshop teams, Order & Delivery, and brand vendors to ensure smooth vehicle distribution
- Act as a liaison between customers, office staff and external repairers
- Coordinate SMR approval processes with workshop managers and operational teams
Requirements
Essential Experience
- Deep understanding of automotive maintenance & repair (both ICE & electric vehicles)
- Formal experience in a manufacturer’s franchised dealership (workshop/service desks)
- Cost approval/audit function experience (e.g., lease or finance environment)
- Strong stated & practical communication skills (managing suppliers, customers, and drivers)
- Attention to detail with accuracy-focused processes
Preferred
- Prior experience within dealerships or used vehicle operations
- Fluency with Salesforce and Microsoft Office
- Track record of goal-oriented performance in team settings
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About Us
Tusker is a UK award-winning car leasing company, championing planet-positive mobility. We offer:
- Tax-efficient salary-sacrifice schemes (covers all fuel types)
- A handpicked fleet of up to 1000+ models from top manufacturers
- Environmental initiatives, such as carbon offsetting.
We’re part of Lloyds Banking Group and invest in:
- Technology & workplace transformation
- Diversity & inclusion initiatives ( shapes goals for senior roles, disability support, menopause packages)
- Holistic benefits (pension share schemes, wellbeing support)
Benefits
- Generous pension contribution (up to 15%)
- Free shares (earning bonus programs)
- Flexible holiday allowance (24 days + bell holidays)
- Wellbeing packages & inclusive parental support
Disability confident employer – all adjustments supported during recruitment.
Ready for the next step? Apply today for this pivotal 12-month role at Tusker. 🚗💨
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