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Twilight Manager - Brecon
We Make Morrisons…
From a Bradford market stall to the UK’s fourth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through nearly 500 stores and our online home delivery service.
Our business focuses primarily on food & grocery, uniquely sourcing and processing the vast majority of fresh food we sell through our own manufacturing facilities. We are now seeking a high-performing Twilight Manager to help drive our continued growth and success.
About the Role
Reporting directly to the Store Manager, this role will involve:
- Leading and empowering colleagues to put the customer first and deliver outstanding customer service.
- Listening and responding to customer feedback and adjusting operations accordingly.
- Ensuring market-leading product availability throughout the store.
- Working with other store managers to lead a supportive yet performance-driven department.
- Efficiently managing all people routines, including scheduling, absence, performance management, and talent conversations.
- Delivering training programs to ensure teams have the capability and confidence to perform their roles effectively.
- Enabling cross-departmental collaboration, ensuring colleagues can work effectively across different areas.
- Identifying and developing talent within the department.
- Building strong relationships with operating departments to streamline operations.
- Leading colleagues to deliver outstanding performance against all relevant targets, while taking a leadership role in the store.
- Ensuring resources are planned accurately and efficiently.
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How Do We Show Appreciation?
You’ll play a vital role in our business and have a significant impact on our success. In return, we offer:
- Excellent training, support, and career development opportunities
- A competitive salary
- Superb benefits, including:
- A bonus scheme
- Generous 26 weeks’ maternity and adoption leave, plus neonatal and fertility leave
- An attractive pension scheme
- Private healthcare benefits
- A colleague discount, which we encourage you to share with friends and family.
For a closer look at life behind the scenes at Morrisons—experience our warehouses, staff canteens and more—explore our 360° virtual store tour here.
About You
While previous retail experience (or roles in hospitality, service industries, or travel & tourism) is beneficial, what truly matters is a passion for delivering exceptional customer service. If that’s you, we’d love to hear from you.
Key Requirements:
Experience and Skills:
- Proven track record of managing teams in fast-paced environments.
- Outstanding communication skills to share knowledge, best practices, and expertise.
- Ability to build and maintain strong relationships with stakeholders across different areas.
- Flexibility to adapt to change while effectively challenging existing processes.
- Active listening and respond effectively to both customers and colleagues.
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We are an equal opportunities employer, welcoming applications from all sections of the community.
Shopkeepers for Over a Century
Since our origins, we’ve dedicated ourselves to providing customers with a uniquely great shopping experience they simply can’t find anywhere else. Our retail team, spread across nearly 500 stores nationwide, works as one cohesive group to ensure customers receive:
- Essentials and consumables
- Exceptional service
- A vibrant atmosphere they enjoy returning to
As the UK’s fourth-largest supermarket, we combine great value with premium quality fresh foods and groceries, catering to over 11 million customers weekly.
Focused on freshness, we unrivalledly prepare and supply more fresh produce in-store than any other supermarket chain. Every day is challenging, fast-paced, and full of opportunities—yet our friendly team consistently goes above and beyond to meet customer expectations.
At Morrisons, we believe in investing in our people. Through industry-leading training programs, we provide opportunities to grow, ensuring our current and future leaders are well-supported.
Many of our Store Managers started their journey on the shop floor, giving them firsthand experience of everyday challenges—ensuring they can offer unmatched support to both colleagues and customers.
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