Tesco Technology
UI Designer - Loyalty & Support
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About the Role
This role is based in our London office, with rare occasional travel to the Welwyn Garden City campus.
As a Midweight UI Designer at the UK’s largest supermarket, you’ll be bringing to life experiences that help millions of people shop better. You’ll work on new opportunities, crafting intuitive and pixel-perfect solutions that improve every stage of a customer’s shopping journey. And you’ll iterate, test, learn and grow as a designer.
Audiences don't get bigger or more diverse than this. We have 11 million active app users and over 1 million online grocery orders a week. So, you’ll really need to know your onions. That includes a big appetite for innovative interaction design, prototyping and testing, and data and analytics.
Collaboration mixed with expertise and insight is the recipe for successful design. So, you’ll be working with some of the finest UX and UI designers, researchers, UX writers, service designers, data and analytics experts, product managers and developers.
Our secret ingredient is our Digital Design System. So, you’ll need experience good using one, whether it's just a pinch to improve a prototype or a big dollop to shape a whole user journey.
You will be responsible for
- Designing the UI for large and small multi-platform projects, redefining complicated experiences into simple and intuitive UI solutions.
- Contributing to end-to-end UI process activities including interaction design discovery, sketching, wire-framing, prototyping and delivering ready for build design files.
- Working together with different teams, closely collaborating with UX designers, researchers, UX writers, engineers, product managers, data analysts, and business partners to explore, build and deliver designs.
- Championing human-centred design inside and outside of your team.
- Working within and across agile squads to design, develop and improve the customer experience across our digital products.
- Partnering with UX researchers to help your team develop empathy for our customers, including those with a disability, and advocate for their needs, validating designs via A/B testing, un-moderated, usability testing.
- Working closely with engineering teams to understand feasibility of design ideas and ensure review of design implementation at key stages of the development cycle.
- Partnering with the analytics team to help advise your work.
- Helping facilitate workshops, running effective conceptualisation and participatory design sessions.
- Promoting inclusive design practices and delivering accessible designs.
- Delivering valuable, high-quality, and consistent work without sacrificing speed by using our Digital Design System and its standardised foundations, components and patterns.
- Collaborating with the design system team to help evolve our Digital Design System based on user needs.
- Helping other fields understand the value design can bring to a project to build the best products.
- Continuously seeking to improve design processes inside and outside of your team to gain efficiency, remove obstacles, and simplify workflows.
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You will need
- Exceptional UI design skills, including interaction design.
- An engaging and well-curated portfolio demonstrating your expertise across web, responsive and native app.
- Strong experience in high-profile design projects in a customer-facing commercial environment.
- A high level of proficiency with the latest versions of Figma.
- A good knowledge of the latest design and prototyping tools and technologies.
- Proficiency in designing with accessibility in mind and meeting WCAG 2.1 level AA.
- A good understanding of the end-to-end iterative design process.
- Passion for solving problems while balancing all facets of a user experience.
- Experience collaborating closely with various fields, including product and engineering.
- Self-motivation, and good organisational and time-management skills.
- Strong written and verbal communication skills, and the ability to present skills to all levels of seniority and subject area experts within the organisation.
- Proficiency with current industry design and collaboration tools such as Miro.
- Previous experience in the retail sector is an advantage.
What’s in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
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- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
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