Mountain Warehouse
UK Sales Assistant (Chain 1)
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UK Sales Assistant (Chain 1)
Mountain Warehouse Sales Assistant
Application Deadline: 12 July 2026
Department: UK Retail
Location: Swansea (SMS)
Compensation: £8.00 - £12.71 / hour
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration
- Work harmoniously with colleagues, fostering an inclusive and supportive work environment.
- Actively participate in team discussions, contributing ideas to meet shared goals.
- Share skills and knowledge to support and train new and existing team members.
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Operational Excellence
- Assist with daily store operations while ensuring compliance with company policies.
- Process transactions efficiently, handling varied payment methods.
- Maintain the sales floor as clean, organised, and visually appealing with well-stocked, attractively displayed products.
- Stay updated on product features, promotions, and pricing to assist customers accurately.
- Help organise and execute in-store promotions and displays to boost sales and enhance shopping experiences.
Customer Engagement
- Build strong customer relationships through understanding and addressing their needs.
- Respond promptly and professionally to customer inquiries or concerns.
- Represent Mountain Warehouse with enthusiasm and professionalism, fostering a warm, enjoyable shopping atmosphere.
Sales & Performance
- Collaborate with the team to achieve and exceed sales targets in a high-energy environment.
- Assist store management in finding growth and improvement opportunities, driving performance.
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Requirements
We’d love to meet someone who is:
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to spread enthusiasm.
- A strong communicator with a friendly, approachable personality.
- Energetic, driven, and determined to meet tasks efficiently.
- A trustworthy team player with reliability at heart.
Benefits
- Monthly Bonus Scheme – Rewarding performance targets with extra financial recognition.
- 50% Colleague Discount on all Mountain Warehouse and Animal products, plus a semi-annual uniform allowance.
- 28 days annual leave, including Bank Holidays.
- Access to an Employee Assistance Programme and Colleague Hardship Scheme.
- Generous colleague referral incentive.
- Automatic Auto-Enrolment Pension Scheme.
- A supportive, stable, and success-driven work culture with length-of-service awards.
You’re not just in a store—you’re shaping experiences and leaving a legacy. Join us and help drive positive change!
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