Mountain Warehouse
UK Sales Assistant (Chain 5)
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UK Sales Assistant (Chain 5)
Sales Assistant – Lead Pipe Community Store
Application Deadline: 24 July 2026
Department: UK Retail
Location: Ulverston (ULV)
Compensation: £12.71 per hour
About the Role
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success?
If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
Team Collaboration
- Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
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Operational Excellence
- Assist with day-to-day store operations, ensuring compliance with company policies and procedures.
- Accurately process transactions, handling various payment methods efficiently.
- Maintain a clean, organised, and visually appealing sales floor with attractively displayed, fully stocked products.
- Stay informed about product features, promotions, and pricing to provide accurate and helpful customer advice.
- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement
- Build strong connections with customers, engaging to understand needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally to ensure a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism while creating a welcoming atmosphere.
Sales & Performance
- Work with the team to meet and exceed sales targets, contributing to a high-performing workplace.
- Support store management in identifying growth opportunities and helping the team achieve its full potential.
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Person Specification
We would love to meet someone who is:
- Committed to delivering outstanding customer service
- Passionate about retail and eager to share that enthusiasm
- An excellent communicator, with a friendly and approachable demeanour
- Energetic, driven, and determined to complete tasks effectively
- A team player who is reliable and trustworthy
Benefits
- Monthly Bonus Scheme – Performance-driven with achievable targets and additional rewards
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme and Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful, and supported environment with length of service awards
Join Us
You’re not just working in a store; you’re shaping an experience and creating a legacy. Embrace the adventure—you are the driving force of positive change!
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