Mountain Warehouse
UK Sales Assistant (IOM)
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UK Sales Assistant (IOM)
Sales Assistant (Retail) – Douglas (IOM)
Department: UK Retail Location: Douglas, Isle of Man Compensation: £11.42 – £13.84 per hour Application Deadline: 10 July 2026
About the Role
Do you love retail and making customers feel valued? Do you thrive in a team-driven environment where collaboration builds a positive culture? If yes, then Mountain Warehouse is looking for you!
As a Sales Assistant, you’ll be at the heart of delivering an outstanding shopping experience. From maintaining exceptional presentation standards to creating a welcoming store, you’ll uphold the brand’s reputation while prioritising safety, health, and wellbeing.
Key Responsibilities
Team Collaboration
- Work closely with colleagues to cultivate an inclusive and supportive environment.
- Actively contribute to team discussions and solutions, driving creativity towards shared goals.
- Share expertise to mentor both new and existing team members.
Operational Excellence
- Assist in day-to-day store operations, ensuring compliance with company policies.
- Process transactions accurately, handling multiple payment methods efficiently.
- Keep sales floors organised, clean, and visually appealing, with products attractively displayed and stocked.
- Stay updated on products, promotions, and pricing to provide expert customer advice.
- Support the setup and execution of in-store promotions to boost sales and enhance experiences.
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Customer Engagement
- Build strong customer relationships by understanding their needs and offering tailored solutions.
- Respond professionally to inquiries and concerns, ensuring positive interactions.
- Represent Mountain Warehouse with passion and professionalism, creating a welcoming atmosphere.
Sales & Performance
- Contribute to meeting (and exceeding) sales targets in a motivated team environment.
- Help identify growth opportunities and propose suggestions to improve store performance.
Person Specification
We’re looking for someone who: ✔ Is committed to delivering outstanding customer service ✔ Passionate about retail and eager to share their love for the industry ✔ Possesses excellent communication skills, with a friendly and approachable personality ✔ Is energetic, driven, and determined in delivering tasks effectively ✔ Thrives as a team player, with a sense of reliability and trustworthiness
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Why Join Mountain Warehouse?
We reward loyalty, effort, and commitment with fantastic benefits:
- Monthly Bonus Scheme: Performance-driven targets offering extra rewards alongside your salary.
- 50% Colleague Discount on products across Mountain Warehouse and Animal Stores, plus a twice-yearly uniform allowance.
- 28 days’ annual leave, including Bank Holidays.
- Employee Assistance Programme, plus a Colleague Hardship Scheme for support.
- Generous referral bonuses and career progression opportunities.
- Length-of-service awards to celebrate your dedication.
- A stable, supportive environment where your efforts matter.
Paul Delaney Strategy Manager, Inclusion and Diversity (I&D) 07749 350951
"You're not just a sales assistant; you're shaping an experience and creating a legacy. Join us—let’s build something amazing!"
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