Gallagher
UK Technical Underwriting Manager - Risk Managed
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UK Technical Underwriting Manager - Risk Managed
# Technical Underwriting Manager
Introduction
At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher, driven by the belief that every challenge has a solution. With a blend of entrepreneurial energy, niche expertise, and a bold growth mindset, we’re redefining what it means to be an MGA in today’s insurance landscape.
Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will deliver smarter solutions for our clients—and propel the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity.
At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re ready to join a team rewriting the future of underwriting, apply today.
Overview
This role can be based in any Pen Underwriting location.
As Technical Underwriting Manager of the Risk Managed division, you’ll provide technical leadership, driving financial performance—including Gross Written Premium (GWP), revenue, profitability, and insurer performance targets (e.g., loss ratio)—through underwriting standards and technical excellence.
Your focus:
- Design and embed a robust underwriting framework to streamline product delivery under delegated authority agreements with carrier partners.
- Own the product suite, ensuring it remains competitive, relevant, and valuable for brokers, coverholders, and end customers.
How You’ll Make an Impact
✔ Lead and influence technical performance, driving P&L objectives via:
- Proactive performance management (target setting, monitoring, corrective action planning)
- Identifying emerging risks, trends, opportunities and challenges—then executing clear, actionable plans
✔ Develop and maintain underwriting frameworks, including:
- Guidelines and rating structures for consistent, high-quality decision-making within delegated authorities
- Product innovation and continuous improvement of underwriting systemsurch processes and portfolios
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✔ Ensure compliance and ethical conduct through:
- Collaboration with Risk & Governance on underwriting authority allocation and audit processes
- Supporting internal & external audits, including oversight of delegated authority arrangements
✔ Act as a key referral point for complex or high-value risks exceeding individual underwriting limits
✔ American Institute of Bs (AJG) compliance:
- Align underwriting standards with the AJG Professional Standards Manual and regulatory/Living Wage Foundation obligations
✔ Stakeholder management:
- Strengthen relationships with brokers, insurers, and coverholders
✔ People leadership:
- Lead, coach, and develop underwriting teams for capability growth and succession planning
✔ Complaints & service standards:
- Embed adherence to procedure while resolving complaints effectively
About You
Technical Knowledge
- Advanced understanding of insurance principles, particularly in complex underwriting scenarios
- Expertise in underwriting disciplines, pricing, and rating methodologies
- Knowledge of claims handling, reserving, and their impact on loss ratio performance
- Proficiency in UK regulatory frameworks and legal considerations
Experience
- Demonstrated underwriting leadership in a defined line of business
- Proven ability to deliver financial targets and manage business performance
- Experience operating within delegated authority frameworks
- Embedding robust processes aligned with compliance (UK insurance standards)
- Well-versed in matrix environments—collaborating cross-functionally to meet shared objectives
- Strong market awareness, leveraging opportunities for growth
Skills & Capabilities
- Strong analytical mindset to interpret KPIs and drive performance improvements
- Excellent communication, influencing internally and externally
- Organisational leadership to manage teams against deadlines/targets
- Commercial acumen, with business planning, trading, and financial awareness
- Technical literacy: proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
- Awareness of data & AI applications in underwriting/product development
- Product knowledge across both Standard & Complex Risk Potfolios, with agility to adapt offerings in response to market changes
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Compensation & Benefits
On top of a competitive salary, you’ll enjoy an exciting career and exceptional benefits:
- Holiday: Minimum 25 days (plus bank holidays), plus “buy extra days” option
- Pensions: A defined-contribution scheme, including Gallagher contributions
- Life Insurance: Covers 4x salary (customisable up to 10x)
- Income Protection: Covers up to 50% of your annual income (top-up options available)
- Health: Cash plan, or private medical insurance Additional perks:
- 3 fully paid volunteering days per year
- Employee Stock Purchase Plan and HMRC-approved share incentive plan
- Critical Illness Cover
- Discounted gym membership (2,000+ national locations)
- Season Ticket Loan
- Discounted voucher portal (shopping/purchases)
- Emergency family care
- Vario Utilities discount scheme
Inclusion & Diversity
Gallagher is Disability Confident Committed and champion's inclusion, diversity, sustainability. We are Living Wage employers, pledged to equal opportunity across: • Gender, gender identity, nationality • Disability, medical conditions, veteran status • Sexual orientation, age, religion, protect-ed characteristics
Need accessibility? Let us know how we can support you. Contact: TAGlobalSupport@ajg.com (or request a callback).
Gallagher enforces zero discrimination under equal employment opportunity laws. For further details, visit: Gallagher.com under "About Us → Values."
arska](https://www.gallagherusa.com).gson the future of underwriting together.
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