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Underwriter
Working hours: 35 hours per week (Monday to Friday)
Duration: Permanent
Location: Gloucester Job Ref: 205137
About the Role
Ecclesiastical Insurance, part of Benefact Group, is seeking an Underwriter to join their Gloucester office. In this role, you will deliver outstanding customer service as part of the underwriting team.
Why Join Us?
Join a collaborative and inclusive work environment that is dedicated to creating positive change and fostering a sustainable future. Ranked among the UK’s 15 Best Big Companies to Work For in 2025, we offer thriving career growth and development within a rapidly expanding, innovative group. All profits go towards charity and meaningful causes.
What You’ll Be Doing
- Develop, negotiate, and profitably underwrite new and existing business, within your authorised limits and aligning with Ecclesiastical’s strategy.
- Plan, prioritise, and manage your workload to meet agreed objectives and service-level agreements (SLAs), ensuring exceptional customer service.
- Utilise appropriate communication methods (telephone, face-to-face) to uphold Ecclesiastical’s right-first-time approach.
- Implement individual audit results and action plans within deadlines to boost personal performance.
- Identify and address complaints in line with company policy.
- Continuously expand your technical and niche knowledge, both through informal sources (networking, industry press) and formal training (in-house, CII, CPD).
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What You’ll Need
- Ability to plan, prioritise, and manage work to meet objectives and targets.
- Strong information management skills, ensuring accuracy.
- Proficiency in IT and data skills, including the Microsoft suite.
- Effective communication skills (written and verbal).
- Commitment to delivering exceptional service, working both independently and as part of a team.
- Understanding of relevant regulations and data protection, ensuring confidentiality and good customer outcomes.
What Makes You Stand Out?
- Previous Property Underwriting experience or relevant industry knowledge would be beneficial.
- Cert CII qualification or commitment to achieving it within a set timescale is advantageous.
What We Offer
- Competitive salary – let’s discuss!
- Hybrid working flexibility.
- Group Personal Pension – up to 12% employer contribution.
- Generous annual bonus scheme (on-target bonus between 6% and 24%).
- 25 days annual leave + bank holidays, plus a holiday buy/sell scheme.
- Health and wellbeing benefits – including private healthcare, income protection, and life assurance.
- £200 annual personal grant to a charity of your choice.
- Encouragement to take at least one volunteering day per year.
- Employee Assistance Programme support.
- Full study support to help gain professional qualifications.
- Access to a virtual GP service.
- Enhanced maternity and paternity pay.
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About Us
Benefact Group is a distinctive international financial services Group with over 30 businesses worldwide. We are owned by a charity and are a major donor in the UK – having allocated £250 million since 2014. Our strategic plans aim to become the UK’s number one corporate donor.
We prioritise attracting, empowering, and rewarding talent, offering exceptional career progression. Our values of kindness, drive, and continuous improvement shape our 135-year legacy. Diversity is a foundation of our success, as we foster an inclusive environment where everyone is valued and respected.
Applications are welcomed from all backgrounds. If you require additional support during recruitment, please notify us.
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