Legal & General
Underwriting Auditor
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Underwriting Auditor – Claims, Underwriting & DQM | Individual Protection
About Us
Legal & General (L&G) is a leading UK financial services group and major global investor. Since 1836, we’ve safeguarded financial futures, building a better society by improving lives for our customers while delivering value to shareholders.
As an international player in:
- Pension risk transfer
- UK & US life insurance
- Workplace pensions & retirement income
- Asset management
Our Retail business is dedicated to supporting customers at every life stage—helping them save, plan, protect, and enjoy retirement. We serve c.12.8 million policyholders and workplace members across their lifelong financial journeys, combining personalised technology with strategic partnerships.
The Opportunity
We’re seeking a detail-oriented and analytical Underwriting Auditor to join our Claims, Underwriting, and Data, Qualitative & Monitoring (DQM) team.
This is a crucial role focused on strengthening underwriting quality, ensuring consistency, and delivering better customer outcomes in our Individual Protection business.
You’ll thrive in a collaborative, inclusive environment, partnering with teams to enhance processes, identify insights, and maintain high standards—while we ensure every team member feels valued and empowered.
About the Role
Key Responsibilities
- Conduct regular audits of customer underwriting decisions to evaluate quality, consistency, and risk.
- Review medical underwriting cases for Individual Protection products, assessing decision accuracy and outcomes.
- Record audit findings, synthesise insights, and drive continuous improvement via feedback loops.
- Analyse underwriting data to identify trends, risks, and efficiency opportunities.
- Present and share reports and recommendations aligned with audit outcomes.
- Collaborate with internal, reinsurance, and compliance audits, ensuring follow-up actions are addressed.
- Build and maintain strong relationships with underwriting teams and stakeholders to foster transparency.
- Stay current with underwriting guidelines, tools, and industry best practices.
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Ideal Candidate
Experience & Skills
- Proven experience in protection underwriting or underwriting audit environments.
- Deep understanding of underwriting principles, decision-making frameworks, and processes.
- Strong analytical skills with data interpretation and risk trend identification.
- Exceptional attention to detail—you deliver high-quality, accurate work effortlessly.
- Confident in communicating findings and influencing stakeholders constructively.
- Skilled in collaborative teamwork and relationship-building across functions.
- Proficient with systems/tools used for audit data capture and analysis.
- Proactive mindset—you focus on continuous improvement and positive customer impact.
Benefits
We believe in performance and behaviour rewards that align with your values. Our benefits package includes:
- Annual bonus and share schemes tied to performance.
- Generous pension contributions.
- Life assurance and a comprehensive healthcare plan (UK-based permanent employees).
- 25+ holiday days: 25 days nesting start, plus public holidays; 26 days after 2 years.
- Holiday buy and sell scheme for added flexibility.
- Competitive family leave policies.
- Electric car scheme (UK, permanent employees only) via tax-efficient salary sacrifice.
- L&G customer discounts and high-street retailer partnerships.
- Net-zero workplaces by 2030, with modern, sustainable offices designed for collaboration.
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Our Purpose
At L&G, we embody a hybrid purpose: to generate progressive financial returns today while helping build a better future for all.
By joining us, you’ll contribute to:
- An inclusive culture fostering collaboration with diverse backgrounds.
- Leaders who prioritise integrity, your growth, and wellbeing.
- Career empowerment: initiatives fostering development and excellence.
Flexible Working
We value outcomes over attendance and prioritise flexibility. Most roles offer discussions on part-time working, term-time arrangements, or job shares if feasible. Customer demands may limit flexibility in some roles, but we adapt when possible.
Not every criterion is essential: if you align closely with our mission and bring transferable strengths, knowledge, or potential, we encourage your application.
Join us to create impactful, sustainable change in financial services.
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