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Underwriting Auditor – Individual Protection Business
About Legal & General (L&G)
Legal & General (L&G) is a leading UK financial services group and major global investor. Since 1836, we’ve safeguarded people’s financial futures, working to build a better society, improve customer lives, and create value for shareholders.
As one of the world’s largest asset managers, we provide robust asset origination capabilities and deliver retirement and protection solutions—including pension risk transfer, UK and US life insurance, and workplace pensions and retirement income.
Our Retail business supports customers at every life stage, providing savings, protection, and retirement planning. With over 12.8 million policyholders and workplace members, we combine cutting-edge technology with personalised service to help customers—today and in the future—achieve better long-term outcomes.
About the Role
We’re seeking a detail-oriented, analytical Underwriting Auditor to join our Claims, Underwriting and DQM team. Based in Hove (One City Park), this role will be instrumental in strengthening underwriting quality, ensuring consistency across decisions, and supporting outstanding customer outcomes within our Individual Protection business.
Your work will be collaborative and impactful: you’ll liaise closely with underwriting teams and stakeholders to fine-tune processes, uncover opportunities, and uphold the highest standards—all while contributing to a culture that values inclusion, growth, and meaningful impact.
Key Responsibilities
- Quality Assurance: Conduct regular audits of customer underwriting decisions, assessing risk, consistency, and quality.
- Case Review: Analyse medical underwriting cases for Individual Protection products, evaluating decision outcomes for compliance and accuracy.
- Data-Driven Insights: Record audit findings, support continuous improvement, and identify trends, risks, and efficiency opportunities through data analysis.
- Reporting & Recommendations: Produce and share clear, actionable reports on audit outcomes and strategic recommendations for teams.
- Stakeholder Collaboration: Liaise with underwriting teams, reinforcing open communication and aligning processes with audit objectives.
- Stakeholder Interaction: Support internal reinsurance and compliance audits, and follow up on corrective actions arising from findings.
- Regulatory Compliance: Stay up to date with underwriting guidelines, tools, and industry developments to ensure robust decision-making.
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Requirements
We welcome applications from candidates who can demonstrate:
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Experience and Expertise:
- Proven experience in protection underwriting or underwriting audit, preferably in medically underwritten policies.
- Strong understanding of underwriting principles, processes, and decision-making frameworks.
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Analytical & Technical Proficiencies:
- Advanced analytical skills with the ability to interpret data and identify performance trends and risks.
- Exceptional attention to detail, ensuring high-accuracy and consistency in audits.
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Communication & Influence:
- Savvy at articulating findings and recommendations to stakeholders in a constructive, influential manner.
- Ability to collaborate effectively across teams and build trust-based relationships.
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Technical Literacy:
- Familiarity with underwriting-related systems and tools for data capture, reporting, and analysis.
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Mindset & Commitment:
- Proactive commitment to continuous improvement and customer-centric outcomes.
- Aligned with our inclusive culture and net-zero commitments—ensuring sustainability is prioritised in all work.
Why Join Us?
At L&G, rewarding ambition, performance, and positive contribution is intrinsic to our culture. Whether it’s financial incentives or career development, our benefits are designed to empower you to thrive:
- Financial Growth: Participation in our annual performance-related bonus plan and competitive share schemes.
- Work-Life Balance: Generous pension contribution, at least 25 days’ holiday (+ all UK public holidays), which rises to 26 days after two years’ service. Optional holiday buy/sell also available.
- Supportive Healthcare: Comprehensive life assurance and healthcare plan for permanent employees.
- Family-Friendly: Leadership in competitive family leave policies.
- Green Travel: Option to hire a brand-new electric car through salary sacrifice (permanent employees only).
- Discounts & Perks: Access to exclusive discounts on L&G products and major retailers.
- Sustainability: Committed to net-zero carbon workplaces by 2030, fostering eco-friendly work environments.
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Our Culture & Expectations
We’re dedicated to crafting a futures-focused workplace where each voice matters. Our leaders embody integrity, dynamism, and a shared purpose; employees are supported to grow their careers, regardless of how they operate. We believe in trust and flexibility:
- Inclusivity & Wellbeing: We celebrate diversity of thought and background, alongside initiatives to nurture thriving careers for all.
- Flexible Working: Commitment to open discussions around flexible arrangements, including part-time, term-time, and job-sharing roles. Customer demand governs some flexibility, but requests are accommodated when possible.
- Purpose Beyond Profit: Your role here isn’t just about mitigating risk—it’s about generating positive societal impact while delivering outstanding financial safeguards.
Additional Information
We understand that routes to excellence can vary. This is your opportunity to reflect—you don’t need to meet all criteria to stand out. Ask yourself: Which of these core strengths can I bring?
Contract Type: Permanent [UK and Rest of World] / Regular (US)
Joining Location: Hove, One City Park – join our LGI sub-business under the L&G Retail brand.
Reporting Teams: Part of our underwriting and claims function.
Contact Details: Recruiter: Andreia Pereira (Email: ssdjobs@lgim.com) Internal Closing Date: 29 June 2026
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