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Underwriting Auditor – Individual Protection
Company Description
Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in:
- Pension risk transfer
- UK and US life insurance
- UK workplace pensions and retirement income
Our Retail business supports customers throughout their lives to help them save, plan, protect and enjoy retirement. We’re a leading provider of retirement and protection solutions, aiming to support our 12.8 million policyholders and workplace members across their lifelong financial journeys through direct engagement or partnerships with intermediaries and employers.
Job Description
We are looking for a detail-oriented and analytical Underwriting Auditor to join our Claims, Underwriting and DQM team. This is a fantastic opportunity to play a key role in strengthening underwriting quality, driving consistency and supporting better customer outcomes across our Individual Protection business.
What You’ll Be Doing
- Conducting regular audits of customer underwriting decisions to assess quality, consistency and risk
- Reviewing medical underwriting cases for Individual Protection products and evaluating decision outcomes
- Recording audit findings and supporting ongoing analysis, feedback and continuous improvement
- Analysing data to identify trends, risks and opportunities for enhanced efficiency and performance
- Producing and sharing reports to provide clear insight into audit outcomes and recommendations
- Supporting internal, reinsurance and compliance audits and following up on resulting actions
- Building strong relationships with underwriting teams and stakeholders to support open communication
- Keeping up to date with underwriting guidelines, tools and industry developments
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What We’re Looking For
- Experience within a protection underwriting or underwriting audit environment
- Strong understanding of underwriting principles, processes and decision-making frameworks
- Excellent analytical skills, with the ability to interpret data and identify trends and risks
- Strong attention to detail and a commitment to high-quality, accurate work
- Confidence in communicating findings and influencing stakeholders constructively
- Ability to collaborate across teams and build effective working relationships
- Good working knowledge of systems and tools used to capture and analyse audit data
- A proactive mindset, focusing on continuous improvement and positive customer outcomes
Benefits
Whatever your role, we reward performance and behaviour with a package designed to meet your needs:
✔ Annual performance-related bonus plan ✔ Valuable share schemes ✔ Generous pension contribution ✔ Life assurance ✔ Healthcare Plan (permanent employees only) ✔ 25+ days holiday (including public holidays) – increases to 26 days after 2 years ✔ Option to buy and sell holiday ✔ Competitive family leave ✔ Electric car scheme (tax-efficient salary sacrifice, permanent employees only) ✔ Discounts on L&G products and high street/online stores ✔ Net-zero carbon workplaces by 2030, with modern UK offices optimised for collaboration
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Additional Information
At L&G, we believe it’s possible to generate positive returns today while shaping a better future. Joining us means becoming part of a welcoming, inclusive culture, with opportunities to:
- Collaborate with diverse teams of differing backgrounds and perspectives
- Develop your career with supportive leaders who care about your wellbeing and future
- Focus on impact over attendance, with flexible working options (including part-time, term-time or job-sharing avenues)
Notable flexibility is available, although certain roles may have limited availability due to customer demand.
If you don’t meet every criterion, share what strengths you excel in and how your skills align with our purpose.
Permanent/Regular or Fixed Term Contract
✅ Permanent (UK and ROW / Regular (US))
L&G Business Unit
📍 Legal & General Retail → LGI
Primary Location
📍 Hove, One City Park
Job Family
📊 Underwriting & Claims
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