Zurich Insurance Company Ltd.
Underwriting Service Advisor
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Underwriting Service Advisor
Underwriting Service Support Role – Job Opportunity
Key Details
- Working hours: Part-time, job-share, or full-time basis
- Salary: Circa £29,000 (depending on experience) + excellent package
- Location: Fareham office (hybrid working available)
- Closing date: 10th July 2026
The Opportunity
Are you looking to enter the world of Underwriting? Do you have an innovative, proactive approach with an eye for detail? This is an exciting and varied role with excellent opportunities for progression into an Underwriter position.
Customer experience is central to our business. If you share our passion and want to develop and maintain relationships with customers while learning and progressing, we’re here to invest in your development—including support for recognised qualifications such as CII (Chartered Insurance Institute).
Zurich supports flexible working arrangements including:
- Part-time roles
- Flexible hours
- Job sharing
- Hybrid/remote options
- Compressed hours
Talk to us at interview about your specific flexibility needs.
What Will You Be Doing?
As a member of the Underwriting Service Support team, you’ll assist Underwriters, Brokers, and Customers throughout the end-to-end underwriting process, including face-to-face, telephone, and written communication.
Key responsibilities include:
- Collaborating with process stakeholders.
- Mentoring junior colleagues and supporting team development.
- Meeting stipulated deadlines with high-quality execution.
- Assisting the offshore team with training and onboarding.
- Independently managing assigned accounts with full responsibility.
- Calculating rates and premiums, compiling declarations, coverage forms, endorsements (national/local).
- Reviewing risk in support of underwriting decisions.
- Proactively escalating premium payment issues to Account Managers.
- Producing statistical reports and preparing underwriting recommendations.
- Monitoring cash collection and providing program overviews.
- Delivering presentations to brokers and customers.
- Ensuring data accuracy and performing quality reviews within/across teams.
- Identifying areas for continuous improvement and proposing solutions.
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What Are We Looking For?
We’re seeking individuals with:
- A passion for building strong customer relationships.
- Accuracy, attention to detail, and meticulousness.
- The ability to interpret insurance documentation.
- A proactive mindset focused on continuous improvement, with confidence to challenge when necessary.
- Strong teamwork skills to drive collective goals.
- Self-confidence to make independent decisions.
- Excellent time management and organisational skills.
Note: No prior Insurance or Underwriting experience is required. We prioritise enthusiasm and willingness to learn!
What Will You Get in Return?
At Zurich, we tailor benefits to fit your needs. Our flexible package includes:
- 12% defined non-contributory pension scheme.
- Annual company bonus.
- Private medical insurance.
- Holiday flexibility: Buy up to an additional 20 days or sell some of your existing leave.
- A range of additional flexible benefits.
Explore our comprehensive benefits on our website.
About Zurich
Our Vision
We aim to be a responsible and impactful force in global business. Together, our 65,000 employees deliver:
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- Quality service with sustainable impact.
- A focus on people’s wellbeing, fostering care, curiosity, and development for the future.
- Expertise rooted in diversity and inclusivity.
If you thrive in a dynamic environment that rewards creativity, we invite you to be part of something meaningful.
Our Culture
Community & Inclusivity
- Over 25% of employees belong to Employee Resource Groups (ERGs), covering:
- Social mobility
- Cultural awareness
- Community engagement
- Recognised industry leaders in diversity and inclusion, with award-winning initiatives.
Work-Life Balance & Wellbeing
Zurich prioritises physical, mental, social, and financial health through partnerships with wellbeing experts. Our support includes:
- Practical advice & lifestyle resources.
- Opportunities for learning and growth.
Community Commitment
- Precursor to founding the Zurich Community Trust (one of the UK’s longest-established corporate trusts).
- Contributed over £100 million through grants and volunteering.
Your Application & Inclusion Commitment
We’re firm in our belief that diversity enhances our success. All applicants are treated:
- Fairly and respectfully, regardless of background, disability, or protected characteristic.
- Interviews are fully accessible—let us know during application if you require reasonable adjustments.
Applicants are encouraged to submit online. Alternative formats? Email: recruitment@uk.zurich.com
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