NFU Mutual
Underwriting Transformation Product Owner (Workbench implementation)
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Underwriting Transformation Product Owner
Shape the future of commercial underwriting through a major business transformation programme
Join a newly formed team delivering a strategically important initiative (implementing a new agency and underwriting workbench system) with significant business impact to the way we deliver our underwriting capability
Homeworking position, offered on 18-month fixed term contract basis
About the role
We’re looking for a Product Owner to join NFU Mutual’s Underwriting Transformation team on an 18-month fixed term contract. You’ll represent business leadership within a major transformation programme, focused on creating a single commercial underwriting workbench, helping to bring together multiple systems into one unified platform.
You’ll own the scope definition and prioritisation of requirements, maintain the product backlog and help ensure solutions deliver maximum value in line with business strategy. Working closely with subject matter experts, agile delivery teams and external partners, you’ll provide direction, resolve challenges and influence product development across releases and sprint cycles.
This opportunity offers the chance to join a new team supporting a highly important programme that will help shape the future workflow for commercial lines underwriting and support future business growth.
This contract role will be offered on a home-working basis. If any travel to our offices for key meetings is required during the contract, these will be fully expensed.
About you
You’re a confident and collaborative professional with strong stakeholder management skills. You communicate effectively, manage change positively, and make informed decisions while balancing competing priorities. You build productive working relationships, influence outcomes, work effectively as part of a wider team and maintain focus on delivering successful business outcomes.
To join NFU Mutual, you’ll also bring:
- Experience of undertaking underwriting workbench implementations within commercial insurance environments - please highlight this experience on your CV!
- Understanding of Agile development methodology and experience of operating in an Agile development environment
- Relevant professional insurance, underwriting or financial services qualification, or equivalent practical experience
- Knowledge of end-to-end General Insurance processes and experience supporting major systems change initiatives
- Experience managing stakeholders and third-party suppliers to achieve successful delivery outcomes
- Relevant professional insurance, underwriting, or financial services qualification, such as ACII would be highly desirable, as would Prince 2 qualification
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At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Level 5
- Salary – of up to £90,000
- Annual bonus (up to 25% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Private medical insurance + options to add family members
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership – subject to T&Cs
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Volunteering - volunteer in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
- Salary sacrifice employee car scheme - subject to eligibility
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Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.
Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.
Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.
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