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Unit Manager
Catering Manager – Users in Catering (CH&CO) – Full-Time (40h/wk)
About the Role
We're looking for an experienced Catering Manager who is passionate about exceptional food and world-class customer service. The ideal candidate will confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full-time contract of 40 hours per week (44.6 weeks per year).
As Catering Manager, you will ensure our kitchens and service counters run smoothly while helping us deliver truly incredible food experiences.
Responsibilities
Your key responsibilities will include:
- Preparing delicious food to the highest standards
- Supervising culinary and catering teams to deliver impeccable food and customer service
- Overseeing the efficiency of all in-unit catering operations, including:
- Managing inventories
- Monitoring budgets
- Implementing action plans
- Reporting regularly to your line manager on KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Identifying opportunities for new food or service concepts to drive sales
- Liaising between customers and culinary/service teams to exceed expectations
- Supporting and training teams, leading by example so everyone can excel
- Implementing and reviewing Health & Safety standards for compliance across teams
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Ideal Candidate
We’re looking for a candidate who:
- Is passionate about great-tasting food and exceptional customer service
- Has a minimum of two years’ catering experience
- Has experience managing teams in a similar role
- Holds:
- NVQ Level 1 & 2
- City & Guilds 706/1 and 2
- A Basic Food Hygiene certificate
- Demonstrates strong financial acumen
- Has excellent communication and organisational skills
- Is ambitious, motivated, and driven to upskill continuously
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Benefits
Working with us comes with great perks—people are at the heart of everything we do:
- Great operational training and development
- Group life assurance scheme
- Personal development and training opportunities
- Comprehensive wellbeing strategy, including our Employee Assistance Programme
- Regular social events and leadership communication
- Holiday purchase scheme
- Access to high street discount vouchers
Working Pattern
- Mon–Fri: Full-time (days based)
- (Sat & Sun: Currently unassigned—role operates 44.6 weeks/year)
Job Reference: com/1106/47866001/52813572/BU #Chartwells
CH&CO, part of Compass Group UK&I, fosters an inclusive, empowering culture where everyone can thrive. We believe in equal opportunities, celebrating diversity, and valuing every individual’s unique strengths—because diversity is our greatest strength.
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