Frimley Health NHS Foundation Trust
Upper GI Clinical Nurse Specialist
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Job Overview
An exciting opportunity has arisen for a 12-month secondment within the GI Clinical Nurse Specialist (CNS) Team as an Upper Gastrointestinal (UGI) Clinical Nurse Specialist.
In this role, you will provide expert support and guidance to patients who have been diagnosed with cancer, as well as those living with and beyond a cancer diagnosis. You will work closely with our UGI Consultant Surgeons, Gastroenterology Consultants, and Oncology Consultants to ensure patients receive high-quality, patient-centred care throughout their cancer journey.
You will be joining a well-established and supportive team of Clinical Nurse Specialists and will receive ongoing support from both your colleagues and the CNS Team Leader.
If you are passionate about delivering outstanding care and making a meaningful difference to patients throughout their cancer experience, we would love to hear from you.
Main duties of the job
- Provide expert support, information, and counselling to patients with Upper GI and oncology cancers, discussing diagnosis, treatment options, and prognosis with sensitivity and compassion.
- Deliver nurse-led follow-up clinics and telephone support throughout the patient cancer pathway.
- Manage telephone triage services, ensuring timely assessment and resolution of patient concerns, symptoms, and treatment-related issues.
- Act as a specialist resource, educator, and role model for nursing colleagues, promoting high standards of patient-centred care.
- Work collaboratively within the multidisciplinary team (MDT) to coordinate care and improve outcomes for Upper GI and oncology patients.
- Ensure patients and carers have access to relevant information, support services, treatment resources, and health promotion advice.
- Ensure completion of Holistic Needs Assessments (HNA).
- Attend and contribute to Upper GI MDT meetings, supporting service delivery and achievement of cancer performance targets.
- Coordinate referrals to appropriate hospital, community, and support services to ensure seamless patient care.
- Contribute to the development of clinical protocols, guidelines, and integrated care pathways.
- Promote a culture of compassionate, patient-centred care, proactively addressing concerns and supporting complaint resolution where required.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first-class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work-life balance; this benefits not only individuals but the patients we care for too.
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We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Detailed Job Description And Main Responsibilities
Main Duties
- Act as an autonomous expert practitioner and key worker for patients referred on the Upper GI suspected cancer pathway, providing specialist assessment, advice, support, and coordination throughout their diagnostic journey.
- Lead and monitor patient pathways to ensure timely diagnosis and treatment, proactively managing risks, expediting investigations, and reducing delays against national cancer waiting time standards.
- Provide advanced communication and support to patients and families, delivering complex or sensitive information with empathy and advocating for patient-centred care and informed decision-making.
- Work closely with multidisciplinary teams across primary, secondary, and tertiary care to coordinate care, improve pathway efficiency, and ensure seamless communication between services.
- Review pathway performance, identify areas for improvement, and implement service developments to enhance patient experience, clinical outcomes, and operational effectiveness.
- Support and advise clinical and administrative colleagues, providing leadership, mentorship, and specialist expertise to facilitate high-quality care delivery.
- Maintain accurate clinical documentation, monitor patient tracking systems, and ensure timely communication of outcomes to patients, GPs, and relevant services.
- Contribute to the development of clinical guidelines, education programmes, audit activities, and quality improvement initiatives, promoting evidence-based practice and continuous service improvement.
- Engage patients and the public in service development, using feedback, audit, and research findings to drive innovation and improve the quality of cancer services.
- Work in accordance with professional, organisational, and regulatory standards, ensuring safe, effective, and compassionate care at all times.
Person specification
Qualifications
Essential criteria
- Registered General Nurse
- Level 2 Psychology Support skills
- Awareness of the national cancer agenda and guidelines
Desirable criteria
- Post basic Oncology qualification
- Advanced Communication Skills Training
Experience
Essential criteria
- Relevant recent experience in Gastroenterology and endoscopy department.
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Desirable criteria
- Previous experience of working as a Clinical Nurse Specialist
- Oncology experience
- Previous involvement in clinical trials
Skills and Knowledge
Essential criteria
- Evidence of good leadership skills
- Patient education/counselling skills
Desirable criteria
- Project management
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement, and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey, and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
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