Lincolnshire Community and Hospitals NHS Group
Urgent Care Practitioner
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Urgent Care Practitioner
Location : Clinical Assessment Service
Band 6
Part time considered
You should be a registered Health Care Professional, and have experience in the delivery of health and/or social care, ideally in an urgent or emergency care setting.
We are looking to recruit dynamic individuals that will compliment the existing team of multi-professional practitioners.
Responsibilities
The Urgent Care Practitioner (UCP) in the Telephone Clinical Assessment Service is responsible for providing safe, timely, and clinically appropriate assessment and triage of patients contacting the service. Key responsibilities include:
Conducting structured telephone assessments to determine the urgency of patient needs. Advising patients on the most appropriate care pathway, including self-care, referral to primary care, or escalation to urgent or emergency services. Documenting consultations accurately in the patient record system to ensure continuity of care. Identifying and responding to safeguarding concerns and clinical red flags. Supporting the service in meeting clinical quality, governance, and patient safety standards. Communicating effectively with multi-disciplinary teams to coordinate patient care.
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This role is critical to maintaining safe access to urgent care, reducing ED attendances, and ensuring patients receive timely clinical advice and intervention
On occasion you may be required to support other urgent care services such as UTC's & home visiting which run 24/7 services. There is daily GP support available remotely.
Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
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We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev
For further details / informal visits contact: Name: Amy Stafford Job title: Clinical Team Lead Email address: amy.stafford2@nhs.net Telephone number: 07557 86695
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Clinical Service Lead
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