Dorset HealthCare University NHS Foundation Trust
Urgent Treatment Centre Receptionist
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Part-Time Receptionist - Urgent Treatment Centre at Weymouth Community Hospital
An exciting opportunity has arisen for a part-time receptionist to work within the Urgent Treatment Centre at Weymouth Community Hospital. This post is an 18-hour permanent position and follows a 4-week rolling shift pattern, working between the hours of 08:00 and 20:00, 365 days a year.
Weekly Shift Pattern
Week 1
- Monday 14:00-20:00
- Wednesday 14:00-20:00
- Saturday 14:00-20:00
Week 2
- Sunday 14:00-20:00
- Monday 14:00-20:00
- Friday 14:00-20:00
Week 3
- Sunday 14:00-20:00
- Thursday 14:00-20:00
- Friday 14:00-20:00
Week 4
- Monday 14:00-20:00
- Wednesday 14:00-20:00
- Thursday 14:00-20:00
Key Responsibilities
As the first point of contact for patients coming into the department, the successful candidate will be enthusiastic and motivated, have a flexible approach to working, and have excellent interpersonal and communication skills.
- Employment Requirements: A Standard Disclosure and Barring Service (DBS) check is required, with the Trust covering the cost.
- Duties:
- Booking patients on arrival and updating health records using electronic systems.
- Filing patient data, arranging appointments, processing referrals for patient pathways, emailing, and supporting discharge letter production and distribution.
- Maintaining local standard operating procedures, managing purchasing, collecting data, and carrying out general office tasks.
- Skills Required:
- Excellent organisational skills.
- Comfortable working in a busy environment.
- Handling enquiries from patients, relatives, and clinical colleagues face-to-face, by email, and over the phone.
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About Dorset HealthCare
At Dorset HealthCare, we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities, and a wide range of integrated community and mental health services for a population of almost 800,000 people.
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- Mission: Empower people to make the most of their lives through outstanding, joined-up healthcare services.
- Success: Rated ‘outstanding’ by the CQC in 2019, 95% of patients across our services say they have a good or very good experience, and 89% of staff feel they can really make a difference.
- Culture: We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Contact Information
For further details or informal visits contact:
- Name: Jemma Newman
- Job Title: Admin Services Manager
- Email Address: jemma.newman5@nhs.net
- Telephone Number: 07810050511
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