East Sussex Healthcare NHS Trust
Urology Administration Assistant
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Urology Administration Assistant
Job Description
About the Role
To fully support the administrative services of the Urology Investigation Suite.
To provide UIS administrative, reception, and clerical services.
Responsibilities
- The post will involve taking and answering phone calls from patients, carers, and healthcare professionals.
- Booking outpatient appointments.
- Covering reception duties as required.
- Performing general admin and clerical duties.
Working Hours
We are looking for the applicant to ideally work Monday, Tuesday, Thursday, and Friday. There will be a requirement for some flexibility in the working days pattern to meet the demands of the service, e.g., cover annual leave. This will be planned in advance and by agreement.
Key Duties
- Taking telephone calls and dealing with patient enquiries.
- Making and amending outpatient appointments.
- Reception cover when the reception team is on leave or unavailable.
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Benefits
A wide range of staff benefits are available to our staff, including:
- Staff development.
- Enrollment in the NHS pension scheme.
- Auto-enrolment to our Temporary Workforce Service.
- Access to onsite nurseries.
- Staff restaurants.
- Accommodation.
In addition to an internal Occupational Health department, all staff also have access to:
- Free psychological support through our confidential Employee Assistance Programme.
- Onsite parking available from only £50 a year.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
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We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over-reliance on AI-generated content may diminish your chance of success.
Contact Information
For further details or informal visits, contact:
- Name: Susan Crosby-Jones
- Job title: Matron
- Email address: susan.crosby-jones@nhs.net
- Telephone number: 0300 13 4525
Informal visits are welcome - please come and meet us.
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