Stratstone
Used Car Sales Manager
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Used Car Sales Manager
Location: Land Rover Birmingham North
About the Role
OTE up to £70,000 with: ✅ Company car ✅ Pension ✅ Life assurance ✅ Single healthcare ✅ 33 days holiday (including bank holidays) ✅ Exclusive company discounts on used car purchases, leasing deals & aftersales services
Are you ready to drive beyond the possible? Join Lithia UK, an industry game-changer, and work with inspirational people to thrive in your career.
We are looking for an experienced Sales Manager to lead a busy and successful Used Sales team at Land Rover Birmingham North. If you’re determined, motivated, and thrive in high-pressure environments, this role is for you.
Key Responsibilities
As Sales Manager, you will:
- Develop, inspire and enhance the sales team, providing a framework, guidance, and enthusiasm to maximise both individual and collective success.
- Drive sales performance by setting achievable targets and coaching the team to exceed them.
- Ensure high customer satisfaction and top CSI (Customer Satisfaction Index) scores.
- Maintain compliance with manufacturer standards, FCA regulations, and ethical financial advice practices.
- Oversee vehicle stock management and dealership presentation to leave a lasting impression.
- Collaborate with Telesales and Retention Teams for seamless enquiry management.
Key Requirements
We are seeking a candidate with:
- Exceptional sales leadership—ability to motivate a team, drive profitability, and achieve high standards.
- Strong automotive sales background, plus outstanding communication, negotiation, and stakeholder management skills.
- Passion for customer service— dédiated to delivering exceptional experiences that leave lasting impressions.
- Flexibility and adaptability— eager to collaborate with cross-functional teams.
- Commitment to ethical practices— ensuring fair treatment of customers in a regulated environment.
- Specialist knowledge— ideally, experience in pre-owned vehicle sales would be advantageous.
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Why Join Lithia UK?
Dynamic Career Growth
- Structured career paths with ongoing development opportunities.
- Access to coaching, mentoring, and tailored training programmes.
- Opportunity to apply for our Aspiring Head of Business programme, customised to your future aspirations.
Supportive Environment
- Experienced, progressive leaders to guide your journey.
- Long-term success through mentorship, tools, and mentorship.
Exceptional Benefits
🔹 33 days leave per year (including bank holidays). 🔹 Extra birthday off—celebrate without compromise! 🔹 Industry-leading family leave policies—fully supported. 🔹 Financial benefits: Access a new car via our Salary Sacrifice scheme. 🔹 Paid volunteer day—give back to a cause you care about. 🔹 Long-service rewards—recognising dedication and loyalty. 🔹 Cycle to work scheme—commute for less. 🔹 High-street discounts for everyday savings. 🔹 Employee referral rewards—refer someone and earn perks!
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Cultural Values
At Lithia UK, we thrive on these values: ✔ Earn Customers for Life—building long-term relationships. ✔ Improve Constantly—innovating for excellence. ✔ Take Personal Ownership—accountability drives success. ✔ Have Fun!—a culture that celebrates achievement together.
About Us
As one of the largest automotive retailers globally, Lithia UK is pioneering the future of personal transportation and setting new standards for exceptional customer experiences. We empower our team to innovate, grow, and succeed in a dynamic environment.
Diversity & Inclusion
Lithia UK is an equal opportunities employer, proud members of: 📌 Automotive 30% Club 📌 Diversity in Retail 📌 Inclusive Companies
We welcome applications regardless of age, race, religion, disability, gender, sexual orientation, marital status, socio-economic background, or Veteran status. We also consider qualified candidates with prior criminal convictions where legal agreements permit.
Accessible Recruitment
Your recruitment journey matters. If you need additional support, please email: UK_resourcing@lithia.com. Our team will assist you at every stage.
Ready to take the wheel, drive your career forward, and join a team obsessed with exceptional customer service? Apply now!
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