Test Driven Solutions Ltd.
User Researcher
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Newcastle/Scotland, UK (Hybrid)
We’re on the hunt for a User Researcher to join our team! A researcher in this role will be responsible for uncovering user needs, behaviours and motivations to shape evidence-based, user-centred digital services.
You must be confident planning and conducting research, collaborating with multidisciplinary teams, and championing user-centred design across the organisation while supporting agile, iterative delivery.
About Us
We are a software consultancy that provides highly skilled consultants to support clients’ business needs. Test Driven Solutions has had a successful five years since incorporation in 2020, building a close-knit culture and delivering to various clients. Our consultants work across green/brownfield projects using the latest cutting-edge technologies.
We work within private and public sectors, including financial services, government, property, education, manufacturing, gaming and renewable energy organisations. We continuously grow as a business, with new client wins and an ongoing internal ERP system being built.
Our Culture
At TDS we uphold clear and unwavering values, fostering a community-oriented ethos that encourages close collaboration across our diverse disciplines. We hold regular team meet-ups, both online and in person, and monthly company wide social events. In addition, we organise company away weekends, which have previously taken us to cities like Amsterdam, Dusseldorf, Riga and Dublin. These trips offer the team a chance to unwind and strengthen connections outside of the office. It is important to us to create an environment where strong connections are built and camaraderie is nurtured within our team.
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Hybrid Working
Offering full hybrid working patterns to align with today’s flexible work environment, our team is spread across the UK, with members based in and around Newcastle, Edinburgh, Glasgow, Perth, Inverness, and Birmingham. We are proud to have our new and modern UK headquarters on the Quayside in Newcastle’s city centre, with stunning views of the Glass House. This office serves as a central base of work for everyone, providing a collaborative space for our team when they come together. We have recently opened a modern office space, located near Edinburgh’s Haymarket station as a base for our Scottish team to collaborate.
Additionally, we have teams located in our international office regions in Wrocław, Poland, and Calgary, Canada, creating a truly global workforce. This distributed team structure fosters strong connections and collaboration, regardless of location.
Required Skills
We are looking for user researchers with a combination of the following skills, and encourage all applicants, even if you don’t tick all the boxes:
- Experience planning and conducting qualitative and/or quantitative user research.
- Knowledge of a range of research methods and when to apply them.
- Ability to analyse research data and communicate insights clearly.
- Experience designing and running usability testing.
- Understanding of accessibility and inclusive research practices.
- Experience working in agile or iterative delivery environments.
- Ability to recruit and engage diverse participant groups.
- Familiarity with research tools, recording methods, and insight reporting techniques.
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Benefits
Successful applicants to this role will receive all the benefits of working at TDS. These include:
- Competitive salary
- 25 days holiday + Bank Holidays
- Remote work and flexible working hours
- Contributory pension scheme
- Development opportunities/Paid certificates
- Discretionary Bonus Scheme
- BUPA Health/Dental Care
- Perkbox benefits/discount scheme
- City centre office location (Newcastle/Edinburgh)
- Macbook Pro/Windows Machine provided
- Monthly social events
- Company away weekend
- Cycle to work scheme
- TDS Merchandise
Get in Touch
To find out more about working at TDS, head to our Careers page.
Want to work with us?
Get in touch today.
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Location Poland United Kingdom of Great Britain and Northern Ireland
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