Rightmove Careers
User Researcher - Consumer
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User Researcher (Consumers)
About Rightmove
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.
- We’re home to the UK’s largest choice of properties, serving as the goto destination for:
- Millions planning their next move
- Those reading the latest industry news
- Browsersthroughing what’s on the market
Despite our growth, we’ve remained a friendy, supportive workplace—with a committed long-term employee (#4 year 31 here). This stems from our Rightmove Hows (key values foundational to our culture):
- We create value by delivering results and building trust with partners and consumers.
- We think bigger through curiosity and bold aspirations.
- We care deeply by being genuine, valuing fun and diversity.
- We move together as a unified, competitive team.
- We make a difference via focussed impact.
Our commitment to careers includes open environments, training, charity engagement and—backed by our team’s satisfaction (88% call us “great”), we’re a dynamic fit for opportunity.
The Role
We seek a User Researcher to join our Experience Design (XD) team ( comprising Product Design, User Research, Content Design and Design Systems), with a focus on our Consumers – home hunters.
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Responsibilities:
Strategic & Tactical Research
- Partner with the Lead Product Designer & Head of Product to:
- Lead research projects shaping long-term Consumer experience strategy, and key objectives.
- Conduct qualitative + quantitative research to align product direction.
- Act as the user’s voice, ensuring their needs—balancing proximity with business goals—are central across our consumer product development.
- Conduct long-term domain research and future-viewing to cover current and next-focused initiatives.
User Research Operations
- Build and maintain:
- Research frameworks (shared personas, tested methods, recruitment)
- User recruitment protocols for diverse, segmented audiences
- Refine our internal repositories, embedding research early in design.
- Mentor product designers.
- Collaborate with Market Research, Data & Analytics, Customer Experience to:
- Triangulate insights into strategic decisions.
- Share findings through actionable, communicable formats.
Collaboration & Ongoing Engagement
- Represent User Research in industry events (e.g., PropertyMark).
- Socialise insights via clear visual/ storytelling aids, ensuring accessibility across all stakeholders.
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What You’ll Bring
- Strong communication—Successful storytelling, adaptability to diverse audiences via visuals and materialisation of actionable insights.
- Analytical-depth—Quantitative research mastery.
- Strategic thinking, balancing:
- Unbiased user insights
- Business objectives
- Relational expertise:
- Empathy-building with users, peers, and leadership.
- Peer-engagement across research process.
- Scalable research frameworks including internal & partner dynamics.
- Holistic collaboration + inclusive design/accessibility awareness.
- Continuous learning mentality, staying current on research trends.
- Flexibility to pivot priorities/needs.
About Working at Rightmove
Offers include:
- Discretionary benefits: Dental/private medical/pension schemes, assistance plans, pension top-ups, life covers, volunteer time.
- Paternity/maternity (including fertility support) leave + flexible hybrid working (2 days in office).
- Travel/loan support, training, equal-opportunity foundations+inclusive culture.
Core values: Career progression, openness, inclusivity.
By applying, you confirm compliance with our recruitment privacy terms. Equal opportunity employer.
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