We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges.

Requirements

• Experience in User Research:

  • Demonstrable experience of developing and carrying out user research plans that produce relevant insights and evaluation of experiences and outcomes.
  • Experienced in a range of user research methodologies and broader research approaches.
  • Know how to map and engage with different stakeholder groups.
  • Understand how to carry out research responsibly and ethically, ensuring protection of participant privacy.
  • Understand the importance of inclusive research and can demonstrate creative approaches for recruiting a diverse range of research participants.
  • Have worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences.
  • Managed remote and in-person usability testing throughout the agile development lifecycle.
  • Able to lead and participate in the analysis and synthesis of research data and findings, and communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions.
  • Able to define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements.
  • Able to support and coach teams and stakeholders in the use of a range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.

• User-centred Design and Agile Working:

  • Able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs.
  • Experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs.
  • Advocate for and ensure high standards of usability, accessibility and inclusivity for products and services.
  • Have a detailed understanding and experience of working to the Government Service Standard. (desirable)

• Communications and Productivity:
  • Excellent verbal/written, listening and facilitation skills and confident in communicating with stakeholders at all levels.
  • Technical literacy to understand (at a high-level) technical processes, concepts and constraints.
  • Ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.
  • Keen to support the development of Solirius’ internal culture, tools, processes and growth opportunities.

What We Offer

• Competitive Salary
• Bonus Scheme
• Private Healthcare Insurance
• 25 Days Annual Leave + Bank Holidays
• Up to 10 days allocated for development training per year
• Enhanced Parental Leave
• Paid Fertility Leave (5 Days)
• Statutory & Contributory Pension
• EAP with Help@Hand
• Gym Membership Benefits
• Cycle to Work and Electric Vehicle schemes
• Flexible Working
• Annual Away Days/Company Socials

Diversity and Inclusion

As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence and business needs.

Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities and promoting open dialogue. This commitment is reflected in initiatives such as our gender diversity group and our focus on mental health and wellbeing. Whatever stage you are at, you will find an environment where you can thrive.

Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us.