AVEVA
User Researcher & Research Ops Coordinator
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Job Title: User Researcher & Research Ops Coordinator
Location: Cambridge, United Kingdom (Hybrid) Employment Type: full-time (contract for 12 months)
AVEVA is creating software trusted by over 90% of leading industrial companies.
About the Role
We are seeking an enthusiastic and dynamic User Researcher & Research Ops Coordinator to join the User Research & Experience Team at AVEVA. You will support a team focused on researching user experiences across our industrial software portfolio, delivering robust, defensible insights to inform strategic, tactical, and operational decisions. This role combines user research execution with research operations coordination, ensuring efficient and scalable confident research programs.
Key Responsibilities
- Plan and conduct user research across complex enterprise ecosystems and multiple time zones.
- Manage recruitment (consent, scheduling, registration, and attendance) for studies.
- Analyse qualitative and quantitative research at scale, synthesising and translating insights across teams, products, and programs.
- Produce, edit, and upload digital content (audio-visual material) to research portals.
- Communicate complex findings clearly to senior stakeholders and decision-makers.
- Maintain and manage research tools, including repositories, booking systems, etc.
- Support and mentor UX team members to conduct research.
Essential Requirements
- Demonstrable experience conducting user research in large-scale, enterprise, or complex organisational contexts.
- Strong synthesis skills, translating complex data into actionable insights.
- Excellent communication skills, with experience working across multiple teams and influencing without direct authority.
- Self-motivated, capable of demonstrating a flexible approach to work—both independently and collaboratively in a global team.
- Multi-tasking, deadline-driven, and capable of working in a fast-paced environment.
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Desired Skills & Competencies
- Experience in B2B or Enterprise environments.
- Some working knowledge of other languages.
- Willingness to travel when possible.
About R&D at AVEVA
Our global team of 2,000+ developers work across 75+ industrial automation and engineering products, ranging from data management to 3D design. AI and cloud are central to our strategy, and we hold over 150 patents.
We foster innovation through structured learning, collaboration, and inclusivity. If you want to build software that solves big challenges, we invite you to join us.
🔗 Find out more: había.com/en/about/careers/r-and-d-careers/
UK Benefits
- Flexible benefits fund
- Emergency leave days
- Adoption leave
- 28 days annual leave (plus bank holidays)
- Pension
- Life cover
- Private medical insurance
- Parental and adoption leave
- Education assistance program
Note: Benefits may vary by location, with a comprehensive package available worldwide.
🔗 Learn more: había.com/en/about/careers/benefits/
Hybrid Working Policy
At AVEVA, we operate in a hybrid model. Most roles are office-based (50% on-site) to facilitate collaboration. Some roles may be either office-based or fully remote, depending on requirements.
This arrangement will be finalised during the hiring process.
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Hiring Process
Applying is easy! Submit your cover letter and CV through our application portal.
Note: AVEVA is committed to accessibility and inclusion. If you require reasonable support during your application, please inform your recruiter.
🔗 Find out more: había.com/en/about/careers/hiring-process/
About AVEVA
A global leader in industrial software, we support 6,500+ employees across 40+ countries, empowering enterprises to deliver essential infrastructure, energy, and raw materials safely, efficiently, and sustainably.
We are committed to sustainability, diversity, and inclusion, building a future-aligned 2030 strategy.
🔗 Learn more: havia.com/en/about/careers/ 🌱 Sustainability Report: sustainability-report.aveva.com/
Background & Employment Checks
All successful candidates must undergo and pass:
- Drug screening
- Comprehensive background checks (education verification, employment history, criminal records, identity confirmation, work-authorization proof, credit checks—where legally required, subject to country laws).
Certain positions with sensitive or third-party data may require additional checks.
Equal Opportunity Employer
AVEVA is an Equal Opportunity Employer, dedicated to fostering an inclusive culture where all employees are treated with dignity and respect. We value diversity, promote equity, and provide reasonable accommodation for applicants with disabilities.
If you require assistance for any stage of the hiring process, please notify your recruiter.
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