UK Export Finance
User Researcher
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UKEF is looking for a User Researcher
Full Time, Flexible Working Westminster, London (Hybrid Working) Pay scale: £48,750 - £59,559 per annum 25 days of annual leave, rising to 30 days after 5 years of service Employer pension contributions starting at 28.97%
About the Role
UKEF is committed to being a more user-centred organisation, making it easier for customers to deal with us, offering improved response times, quicker decision-making, and improved case-processing. To enable this, UKEF is committed to using digital as a primary means for managing relationships with a wider range of stakeholders. Focusing on developing services to meet user need and enable business outcomes, this is an exciting role showing the growth and drive of UKEF's digital ambition.
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This role will undertake user research for projects and services across UKEF, researching with internal and external users, and working with the team to design digital products and services to meet user needs and business goals.
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To find out more about the role, working for UK Export Finance and the Civil Service, please click on 'Apply'
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